Reviews
Buick Enclave 2015
Our experience with Al Travis was exceptional. We felt comfortable and at ease. He took the time to explain everything to us and answered all questions.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Awesome Customer Servce! Shannan Auvenshine Rocks!
Went in to look at a used car I found online. Called and was immediately impressed with excellent communication...went over less than 30 minutes later and the car was clean and ready to test drive. My mechanic was happy, I loved the car, and went back ready to do the paperwork. I had lots of questions and they had lots of very precise answers. Shannan was phenomenal, hustling to arrange everything and yet making me feel welcome and confident!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Acadia Denali
John and I were thrilled with our experience at Crippen with Mark Doherr. He treated us with such dignity and respect. There was no pressure or in your face pushy sales pitch! We loved his calm demeanor. He is a wonderful asset to Crippen. We ended up buying a beautiful 2017 Acadia Denali and saying no to a 2017 Explorer!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Erika Guillen
I love my vehicle! Rodney did a wonderful job, and Chris was helpful as well. Definitely recommend this place.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Crippen Buick * GMC * Mazda * Volvo Cars
Everyone we encountered at the dealership during the buying experience were courteous and friendly. Al Travis, our sales consultant, is very knowledgeable about the complete process, and patiently walked us through every step of the way-even spending over 20 minutes demonstrating the vast array of features and functions of the Buick Enclave we purchased. Very satisfied and highly recommend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
New Envision
2nd car I purchased from this dealer in the last year. Great experience again. Love my new Envision. Mark and the Crippen staff were very helpful.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
New Canyon
This is the second vehicle I have purchased from Lisa. She let me take the Canyon home for the night to make sure it would work for our needs which really helped the process. I will continue to buy at Crippen!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
jeep grand cherokee
Al Travis was very helpful and friendly, we really enjoyed working with him. Chris Harder was also very informative and helpful to work with. We would recommend your dealership to others.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Nice Experience
Working with Al Travis was easy and very pleasant. I was very satisfied with the whole process at Crippen.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great experience!
I had a great experience. Rodney was very knowledgeable and helpful. Everyone was very friendly. And got a great price.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase