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Crippen Automotive

(1,196 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 8:30am–8:30pm 7:00am–7:00pm
Tuesday 8:30am–6:00pm 7:00am–6:00pm
Wednesday 8:30am–6:00pm 7:00am–6:00pm
Thursday 8:30am–8:30pm 7:00am–7:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 9:00am–4:00pm Closed
Sunday Closed Closed
New (877) 813-8873 (877) 813-8873
Used (833) 655-2932 (833) 655-2932
Service (888) 837-3839 (888) 837-3839

Reviews

(1,196 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Crippen Automotive from DealerRater.

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Buick Enclave 2015

Our experience with Al Travis was exceptional. We felt comfortable and at ease. He took the time to explain everything to us and answered all questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Awesome Customer Servce! Shannan Auvenshine Rocks!

Went in to look at a used car I found online. Called and was immediately impressed with excellent communication...went over less than 30 minutes later and the car was clean and ready to test drive. My mechanic was happy, I loved the car, and went back ready to do the paperwork. I had lots of questions and they had lots of very precise answers. Shannan was phenomenal, hustling to arrange everything and yet making me feel welcome and confident!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Acadia Denali

John and I were thrilled with our experience at Crippen with Mark Doherr. He treated us with such dignity and respect. There was no pressure or in your face pushy sales pitch! We loved his calm demeanor. He is a wonderful asset to Crippen. We ended up buying a beautiful 2017 Acadia Denali and saying no to a 2017 Explorer!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Erika Guillen

I love my vehicle! Rodney did a wonderful job, and Chris was helpful as well. Definitely recommend this place.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Crippen Buick * GMC * Mazda * Volvo Cars

Everyone we encountered at the dealership during the buying experience were courteous and friendly. Al Travis, our sales consultant, is very knowledgeable about the complete process, and patiently walked us through every step of the way-even spending over 20 minutes demonstrating the vast array of features and functions of the Buick Enclave we purchased. Very satisfied and highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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New Envision

2nd car I purchased from this dealer in the last year. Great experience again. Love my new Envision. Mark and the Crippen staff were very helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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New Canyon

This is the second vehicle I have purchased from Lisa. She let me take the Canyon home for the night to make sure it would work for our needs which really helped the process. I will continue to buy at Crippen!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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jeep grand cherokee

Al Travis was very helpful and friendly, we really enjoyed working with him. Chris Harder was also very informative and helpful to work with. We would recommend your dealership to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Nice Experience

Working with Al Travis was easy and very pleasant. I was very satisfied with the whole process at Crippen.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience!

I had a great experience. Rodney was very knowledgeable and helpful. Everyone was very friendly. And got a great price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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