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Crippen Automotive

(1,196 reviews)
Visit Crippen Automotive
Sales hours: 9:00am to 4:00pm
Service hours:
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Sales Service
Monday 8:30am–8:30pm 7:00am–7:00pm
Tuesday 8:30am–6:00pm 7:00am–6:00pm
Wednesday 8:30am–6:00pm 7:00am–6:00pm
Thursday 8:30am–8:30pm 7:00am–7:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 9:00am–4:00pm Closed
Sunday Closed Closed
New (877) 813-8873 (877) 813-8873
Used (833) 655-2932 (833) 655-2932
Service (888) 837-3839 (888) 837-3839

Reviews

(1,196 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Crippen Automotive from DealerRater.

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Thanks Al and Crippen

Al was nothing but professional, courteous, and most helpful with the purchase of our CX5. Nice easy process! Would surely purchase again from your dealership. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Nice truck!

We searched for a while looking for a truck. We found a very clean one at Crippen. Al did a great job. He never pressured us to buy, but treated me and my wife well. Nice dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Service and Proud New Car Owner

I recently visited Crippen to browse the inventory. Mark D. from Crippen came out and immediately made my wife and I feel at home. He was very patient with us as we informed him of the type of vehicle we were looking for. Within two days, we walked out with the car of our dreams. The 2016 Terrain SLT is fantastic. The other staff at Crippen were also very friendly. We will continue to be loyal customers to Crippen.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Deal on Used car!

Kevin Adrich, made our shopping a great visit, helpful friendly, and Honest. Thanks for helping us get in to the New Used car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Used Car Purchased From Al Travis

Everyone at Crippen were kind, curtious and geniouly seemed to want to help me find the car that suited me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Purchased New CX5

Al Travis was very friendly and helpful. This was my first time buying car. He even helped me get my insurance set up. Thank you for your help. Will tell all of my friends at college to come to Crippen to buy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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new car purchase

Great service and experience. Got a great deal with extra perks and no pressure. Great team of people.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience

I bought a '16 Sierra Denali from Jim Lawler at Crippen, great guy and great experience. I'm active military and stationed in another state, Jim was completely accommodating getting the military discount and rebates credited to my purchase. The truck didn't come perfect from the factory, Jim noticed it and without a hassle set me up to get it repaired close to where I live on Crippen's dime. Don't hesitate to do business with him!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Car for Mom

We came to Crippen because my sister had recently purchased a vehicle here, and had a great experience with Rodney. We needed a car for our Mother in Florida. Everyone made this experience very comfortable and easy. Thank You!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Got a great truck!

Had a good time and purchased a really nice F350 truck from Al Travis. Friendly service without all of the pressure that you get from other dealerships. Chad was very helpful with the financing. Very happy with my truck!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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