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AutoLenders Toms River

(688 reviews)
Visit AutoLenders Toms River
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 2:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–8:00pm 8:00am–5:00pm
Wednesday 9:00am–8:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–8:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
2019 consumer dealer award
View 4 awards
2019 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
(888) 348-7952 (888) 348-7952

Reviews

(688 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoLenders Toms River from DealerRater.

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Good dealer

Salesman was very professional. Answered all of my questions. Did not hesitate to offer expert guidance to procure the transaction. Would highly recommend Russ to my friends and family.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Everything went smooth with all aspects of trading in a

Everything went smooth with all aspects of trading in a car and buying a car. Owen was our salesperson and was extremely great and made the whole process easy. Thanks Owen

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Sales rep.

Sales rep. was cordial and helpful. Vehicle had multiple plainly visible misaligned body panels, even though CarFax stated, "no accidents or damage reported". Transmission had very rough upshifts and downshifts. Inside the cabin, road noise coming from the rear of the vehicle was objectionable as if noisy tires or defective wheel bearings. On their website dealership claims multipoint inspections of their vehicles. Besides the aforementioned, everything else seemed fine.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
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I had a great experience!

I had a great experience! The staff was so knowledgeable, friendly and did not pressure me into a sale. They genuinely care and will try to get you the best deal they can. I am loving my new car!! Thank you guys!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Buy Your Dream Car Here!

I had a great experience! I found a vehicle I was interested in that was located at a further location and Jay was able to get it transported to the location closest to me within hours. The staff was so knowledgeable, friendly and did not pressure me into a sale. My salesman was Anthony with the assistance of Mike, the manager. Jesse made financing and closing on the vehicle seamless and quick. They all genuinely care and will try to get you the best deal they can. I am loving my new car!! Thank you guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5 ⭐️⭐️⭐️⭐️⭐️

Saw a vehicle online, went to the Toms River location Sunday to see it, went back Monday morning & within 3 1/2 hours had a new vehicle. Florenc was very helpful. Got a call Thursday and the plates were in already! ⭐️⭐️⭐️⭐️⭐️

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service made the process of buying a car easy .

Great service made the process of buying a car easy . Clinton was great helping me with my purchase

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Title and Registration process needs fixing

Sales and Financing process was smooth. The back-end Title and registration process needs massive work. I bought a car on 11/18/2022. The title has still not been transferred nor the Registration completed, it is over a month since the car has been purchased, the temp tags are no longer valid, and I am due to PCS to a different state in 2 weeks. I can only hope this is done before I leave the area.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 4.0
  • Quality of repair 2.0
  • Overall facilities 4.0
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Fair and Easy to Deal with

Salesman Mark N and Sales Manager Mike delivered on their promises. Mark stayed in contact to update me on arrival status of the vehicle from another location so that I could test drive the car. Negotiations were professional and expedient. None of the car dealer back and forth stuff. There were a couple of minor issues that needed to be taken care of before delivery and they were completed as promised. Great experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Fantastic experience.

Fantastic experience. No pressure and friendly staff. I would definitely recommend Auto Lenders to all of my friends and family

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.