AutoLenders Toms River

went to the Lakewood showroom and decided to purchase a 2018 Subaru. Worked with salesman OWEN. After arranging to buy the car we set an appointment for 10/17/23 at 5 pm. went to bank 10/16 and got a bank check and arranged to meet Owen next day at 5pm. 1pm got a phone call that they had sold the car to someone else. When i confronted the sales manager he said "We dont hold cars for anyone. Thats our policy." WOW. I left a message for the regional manager BRIAN LANDOLFI . have yet to hear back. I have never heard or seen anything like this. I have bought 20 cars in my life and never had this wild west attitude. If anyone has a similar experience I suggest they contact the President BRAD WIMMER . NEVER ENGAGE in dealer willing to do that to a customer.

I've purchased many cars in my long life, but this was BY FAR the easiest car buying experience! I doubt that I'll ever go anywhere else if I need a car, and I would recommend them highly.

3rd time we have purchased a car from AL in Tom’s River. Couldn’t be happier with each experience. Eric Buser and staff have been top notch.

Bought a $50,000 car there brought it in for service for tires and got charged random shop fees managers were no help and not understanding will not be shopping here for a car again

Jay (Jovan) was great and made the entire process smooth and seamless. One of the best experiences I have had buying a car. Everything was brought to very straightforward and fast making buying a car from here a no brainer. Will definitely be back in the future. Thanks again

Just couldn't be happier with our salesman Eric. Extremely helpful helping find a vehicle I was very happy with.

Salesman was very professional. Answered all of my questions. Did not hesitate to offer expert guidance to procure the transaction. Would highly recommend Russ to my friends and family.

Everything went smooth with all aspects of trading in a car and buying a car. Owen was our salesperson and was extremely great and made the whole process easy. Thanks Owen

Sales rep. was cordial and helpful. Vehicle had multiple plainly visible misaligned body panels, even though CarFax stated, "no accidents or damage reported". Transmission had very rough upshifts and downshifts. Inside the cabin, road noise coming from the rear of the vehicle was objectionable as if noisy tires or defective wheel bearings. On their website dealership claims multipoint inspections of their vehicles. Besides the aforementioned, everything else seemed fine.

I had a great experience! I found a vehicle I was interested in that was located at a further location and Jay was able to get it transported to the location closest to me within hours. The staff was so knowledgeable, friendly and did not pressure me into a sale. My salesman was Anthony with the assistance of Mike, the manager. Jesse made financing and closing on the vehicle seamless and quick. They all genuinely care and will try to get you the best deal they can. I am loving my new car!! Thank you guys!