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Driver's Way

(2,663 reviews)
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Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–7:00pm 7:30am–5:30pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday 1:00pm–6:00pm Closed
2017 state dealer award
View 10 awards
2017 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
(205) 419-8528 (205) 419-8528

Reviews

(2,663 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Driver's Way from DealerRater.

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Over the course of three visits, we received plenty of...

Over the course of three visits, we received plenty of attention without being overbearing. We worked with Ryan on our first visit. On our second visit, Allen helped us in Ryan's absence and was very helpful in finding a vehicle that matched our needs and price range. Eric also helped us with warranty information. Overall, a great experience. While we may have been able to get a better price on a similar vehicle elsewhere, I feel pretty safe in saying that the service, warranty options, and peace of mind that came with working with these guys made it worth it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

The no-haggle pricing may offer little chance of getting...

The no-haggle pricing may offer little chance of getting the best deal on the planet, however, there is a 100% chance that you are getting a fair deal on a car that has been tested thoroughly. Since the salespeople are not commissioned based on how much they make off of you, you are ensured that they will put you in the car best suited for you... not the one they want you to buy. Joe Coogan is a super-friendly, attentive salesman and I would highly recommend him to anyone. The 30-day trade-in option for used cars is also an awesome way to make sure that customers are satisfied. Driver's Way has won my business as long as I stay in the area... and I'll deal with Joe on every occasion.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Found our Camry

My wife and I visited Drivers Way a few weeks ago looking for a Camry. We were met at the door by Chris. I am certain that the purchase of the Camry we decided on was by far the easiest car purchase I have ever made. Chris was very patient and eager to help with any and all questions we had. I honestly do not know of anything that could have made this experience any more pleasant. I definitely plan on using Drivers Way again and hopefully Chris will be the associate I deal with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Over all great experience... Great value on my...

Over all great experience... Great value on my vehicle.... And my sales person Bruno was very patient with me during this whole process... Will recommend to anyone in the market....

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Three time buyer. Satisfied every time!

We have just purchased our third vehicle with Driver's Way (Highway 280 location). We have always been treated fairly and have grown to trust the word of the salesman and the manager at this location. Joe has assisted us with two cars and we could not have been happier with his assistance. I am a buyer who wants to look and not be bothered. I dont want anyone standing over me or asking me questions to "help" me decide what I want. I have always had the freedom to browse, unbothered at Driver's Way. When I have had questions, they have been answered, with no sales pitch thrown in. We have worked with Brian on several trades and felt we got top dollar for our vehicle. He is patient to explain where his number comes from and is eager to get questions. Our family should be set for quite a while for vehicles. But when we are ready to buy again, we will definitely go to Driver's Way on 280 FIRST!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The entire experience was very easy and was very laid...

The entire experience was very easy and was very laid back. I would totally buy another car from Driver's Way. Kirk was excellent to work with my schedule and to stay in constant contact with me about the entire process. Totally Satisfied!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Altima

Ryan Hanks was our sales associate and I would highly recommend him to anyone shopping at Driver's Way. He was very easy to talk with and readily available for questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Driver's Way - Review of Mazda6 from Mike Neel

Driver's Way is a great place to purchase a car. We have purchased two cars with Driver's way and plan to purchase all future cars with them as well, great company to work with. The most recently purchased car was from Mike Neel, he was great to work with. Mike helped us purchase the perfect car for our son who was graduating in a week, he is a pleasure to work with. Thanks Drew and Denise Smith

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Driver's Way is a great dealership, we have purchased...

Driver's Way is a great dealership, we have purchased two cars and they are always friendly, accomodating and explain everything in detail. The cars are priced really well and are extremely clean used cars. The last car we purchased was a Mazda6 for our son for graduation, we worked with Mike Neel, who was a pleasure. Mike got us fixed up very quickly and on our way. We recommend Driver's Way to anyone that's looking for a great used car. Drew and Denise Smith

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Overall Great buying experience, My first online...

Overall Great buying experience, My first online experience buying a car. Chris did an awesome job and I drove from Memphis, Tn. Vehicle that I purchased was everything that I expected and pictured in my mind!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.