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Driver's Way

(2,662 reviews)
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Sales hours: 1:00pm to 6:00pm
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–7:00pm 7:30am–5:30pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday 1:00pm–6:00pm Closed
2017 state dealer award
View 10 awards
2017 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
(205) 419-8528 (205) 419-8528

Reviews

(2,662 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Driver's Way from DealerRater.

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After visiting another high pressure dealership, we went...

After visiting another high pressure dealership, we went to Driver's Way and met Bruno. He was extremely professional, patient and helpful. His knowledge of the inventory was remarkable. We looked at several different vehicles before making our choice. Bruno fully explained every detail and was a tremendous help in our selection. I will utilize Driver's Way again and would recommend Bruno to anyone in the market for a great car purchasing experience without all the junk that is typical at other dealerships.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

This was hands down the best experience I have ever had...

This was hands down the best experience I have ever had purchasing a vehicle. Camara patiently fielded all my questions, even making her self available via text and email. (Which in my line of work was a lifesaver). By the time I got to the dealership all I had left to do was test drive the car! Everyone I spoke with was friendly and helpful and put my mind at ease. Since the purchase Camara has continued to provide such great support. So, would I recommend this dealership? Yes. I already did. And my friend bought a new car there as well. And he's just as thrilled as I am!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Trade in and purchase

Great car, great price, great staff.....................................................................................................

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great buying experience and staff support

I would like to thank all of the staff at Driver's Way. Anthony, Ryan and Mike and the rest of the staff were very professional and yet very personal in their support of my needs. I was involved in an accident which totaled my truck. I was looking for something comprabable to what I had which was a Dodge Ram 1500 with a 5.7 Ltr, towing packge etc. Anthony's calmnes and willing to go the extra mile in finding me what "I" wanted instead of what was out there really made this experience very fruitful. His effort to have my new truck brought over from another dealership again showed me he was willing to help. In the future I will be looking th Driver's Way to purchase another vehicle. And, I will definately strongly recommend you all to others. Peace and Harmony

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Drivers Way and Anthony Hardin Review

We are so happy with Drivers Way and our sales assistant, Anthony Hardin. He has been straight forward, honest, professional, and courteous. Calls and emails were promptly returned. Anthony was extremely knowledgeable about both the vehicle and the sales process, and at no time did we feel pressured to buy or to make a rash decision. Such was not the case in our home city of Jackson, MS and it was worth the 4 hour drive for such a pleasant car buying experience. My husband and I felt such a peace of mind dealing with Drivers Way and would not hesitate to recommend this dealership to anyone thinking of purchasing a vehicle. Even after the purchase, Anthony and Drivers Way maintained contact to make sure that we were satisfied with our purchase and that all of our needs were met. Drivers Way has earned a loyal customer and our next purchase will undoubtedly be with them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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We are so happy with Drivers Way and our sales assistant,...

We are so happy with Drivers Way and our sales assistant, Anthony Hardin. He has been straight forward, honest, professional, and courteous. Calls and emails were promptly returned. Anthony was extremely knowledgeable about both the vehicle and the sales process, and at no time did we feel pressured to buy or to make a rash decision. Such was not the case in our home city of Jackson, MS and it was worth the 4 hour drive for such a pleasant car buying experience. My husband and I felt such a peace of mind dealing with Drivers Way and would not hesitate to recommend this dealership to anyone thinking of purchasing a vehicle. Even after the purchase, Anthony and Drivers Way maintained contact to make sure that we were satisfied with our purchase and that all of our needs were met. Drivers Way has earned a loyal customer and our next purchase will undoubtedly be with them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Purchase price of my new vehicle was excellent. Trade in...

Purchase price of my new vehicle was excellent. Trade in value of my car was spot on. Jeff really helped move the buying process along and didn't keep us there all day. When we discovered a missing floormat in our new car, he had a new set on our doorstep within two or three days. I was very skeptical of Drivers Way but Jeff totally changed my opinion. Would highly recommend looking him up if you need a new used car. No cheese, no schmooze just a simple, straightforward car purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Experience at Driver's Way

As a repeat customer, I have high expectations for Driver's Way. I recently worked with Rhonda Blackwell and Eric Smith to purchase another vehicle. The experience was easy, hassle-free and enjoyable. I highly recommend shopping at Driver's Way if you are in the market for a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Jeff DiGiorgio at Drivers Way is the greatest!

Jeff DiGiorgio made my second purchase from Drivers Way as painless as possible which I truly appreciate after several having to sit through several ordeals at different local dealers. I also appreciate his willingness to give up part of his Friday evening to accommodate me in my purchase. I was offered to have my vehicle detailed before leaving which I declined as it was raining and it seemed useless to me. If you are in need of a vehicle Jeff is your man!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Jeff DiGiorgio made my second buying experience with...

Jeff DiGiorgio made my second buying experience with Drivers Way a true pleasure! Having purchased a vehicle previously from Drivers Way a few years ago I was expecting a good experience this time around, which actually turned out to be better than expected! I would and will recommend Jeff and Drivers Way to anyone who ask, and will consider them first for future purchases! Kudos to Jeff and the really super folks at Drivers Way in Pelham, Alabama!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.