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Harvey Cadillac Lexus and Auto Outlet

(259 reviews)
Visit Harvey Cadillac Lexus and Auto Outlet
Sales hours: 9:00am to 3:00pm
Service hours: 8:00am to 2:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–7:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–6:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–3:00pm 8:00am–2:00pm
Sunday Closed Closed
New (616) 528-1096 (616) 528-1096
Used (616) 528-1098 (616) 528-1098
Service (616) 528-1097 (616) 528-1097

Reviews

(259 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Harvey Cadillac Lexus and Auto Outlet from DealerRater.

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Best dealer in West Michigan.

Best dealer in West Michigan. Sales people are not pushy, service department is top notch. You will not be disappointed with Harvey Lexus.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great dealership….

Great dealership….from the sales staff, service advisors, and mechanics. Always a pleasant experience and inviting customer waiting area. Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Pleasant service advisor, waiting area and timely

Pleasant service advisor, waiting area and timely service. I would recommend Harvey Lexus for service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I had an appointment.

I had an appointment. The check in was quick. Service was completed quickly while I waited.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent service managers.

Excellent service managers. Good mechanics who offer maintenance advice. Nice weight in area with good snacks.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

New XT6 purchase; friendly, knowledgeable staff,

New XT6 purchase; friendly, knowledgeable staff, efficient transaction process with trade in and new vehicle orientation.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Micheal always takes very good care of us on time as

Micheal always takes very good care of us on time as promised kept me informed personable professional👍

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Harvey ex​pe​di​tious​ly changed my oil at an affordable

Harvey ex​pe​di​tious​ly changed my oil at an affordable price, and I especially like that the tech used covers on my seat, floor and steering wheel.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Every visit is always friendly service and quality work.

Every visit is always friendly service and quality work. When you make your appointment they handle and answer whatever questions you have. They take good care of my truck.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Scheduled service at the dealership was excellent.

Scheduled service at the dealership was excellent. They were ready for me at the appointed time, waiting room was clean with snacks, and friendly service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.