Reviews
Good Communication
I was very pleased with the communication with the service department. They were very through and efficient about fixing my car.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're happy to hear that you were pleased with our team here at Fremont Ford! We appreciate your positive feedback and hope to be of service again in the future.
Best place to buy a car
This was the first time I had ever bought a brand new car and I am beyond pleased. You can't beat service that you'll receive there. The people are wonderful, the service was fantastic and my car is a dream come true Thank you Fremont Ford
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks so much for your feedback, Theresa. It is our goal to provide a positive customer experience, and we're glad to hear that your visit was an overall pleasant one.
40k service
Service was easy to schedule and was completed in the timeframe quoted. Not repaired was passenger door window control that works sporadically. Still works sporadically.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your feedback. Please don't hesitate to give us a call if there is anything we can do for you.
Good Service
Well it was a little hard trying to make an appointment it took me two days,the second day i was on hold for 15 minutes,after that things went find.
- Customer service 3.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your feedback with us, Curtis. We appreciate your business. If there is anything else we can do for you, please give us a call.
Great work, communication could be better
My Ford Escape got worked on in the body shop for almost a month. a couple times Stacy told me she would call me to follow up and would not call me. I would have to call myself to see if my car was ready. I didn't always feel like I was in the loop but communication got much better in the last week my car was in the shop.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service Department
We love Peter Peknik! He is BEST!!!!! He make sure that we are happy with their service!!!! He earned an A+! Thanks, Mark and Brenda Call
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We always want our customers to feel the way you felt when leaving our location. We appreciate your review and hope we can continue serving you for many years to come.
Great Service Experience
Took My Car for 100K Service. I found Service engineers are awesome . They resolved all my issues
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent and well trained people
You have an excellent service department. Answers are provided together with any assistance that might be needed. Peter is merely outstanding in all ways. He has developed great customer repor with the complete range of people you serve. He is The Man from my point of view.
- Customer service 5.0
- Buying process 3.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Best Experience
Have been here for Buying a new car, Very good experience and i strongly support this delaer
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for sharing your recent experience with us, Jennath! We hope to be of service to you again down the road!
Peter in Service is the bomb!
Peter is always helpful. This last service was a bit of an emergency due to kids being off school and needing to be driven around all day. My car was having trouble starting & I couldn't risk being stuck in the middle of nowhere with a carload of kids! He took care of us right away, and we didn't skip a beat! Thanks to Peter, we keep coming back to Fremont Ford's service center.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jennifer, we are happy you enjoyed your recent experience at our location! Our goal is for all our customers to enjoy a stress and worry free experience. We appreciate your recommendation of Fremont Ford and hope to be of service again in the future.