Reviews
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Great service. Took in my vehicle for a recall. Vehicle was done same day. Advisor was really helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jose, your positive review means a lot to us and we?re happy we could help you! Check our social media pages to stay in the loop on product news and updates so we can help you again on your next visit!
Great, Friendly Service
Brought car in for an oil change. Service was quick and effortless on my part. Peter always has a ready smile and makes sure to tell you how the car is doing overall ie: if you're close to needing new tires, or next time the cabin air filter will need changing. This way there are never any surprises, I know what happened today and what to expect next time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
It is great to read such wonderful comments about your recent experience with us, Emma! We hope to be of service to you again! Take care!
Review
I loved the fact that I could get help over the phone, before bringing it in to the shop. The customer care took care of everything
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're happy to hear that you were pleased with your experience here at Fremont Ford, Lakshmi! Our team strives to provide the highest caliber of service to all of our valued customers. Take care!
Great Car service!
Very professional and kind! Love this Ford better than the one I used to go to in San Jose. Peter is AMAZING.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're happy to hear that you were pleased with our staff here at Fremont Ford. Thanks so much for being one of our valued guests and for your great feedback!
Fantastic Service
I went to this dealer to look at a specific used car. First inquiry was on their website and I receive a speedy response. I called to verify some info and went to look at it that day(2 and a half hour drive for me). The car was extremely clean clean, and with 36k miles, it was almost hard to tell it was used. Everything was as specified on the website. I did not even try to talk down on price since it was already a couple thousand dollars lower than I have found elsewhere for this vehicle. And this was a certified pre owned vehicle for an actual ford dealership. Staff was extremely nice, the building is huge and has nice accommodations for the car buyer. The only issue I had was there was a bit of a wait for financing and paperwork. Once I finally got to that part it was all smooth. Everything was clear, any and all questions were answered, no short answered or the "because we have to" or "it's a normal fee" like a lot of used dealers will give. I had a monthly payment I wanted to stay close to and they worked with me on available features or upgrade options to get me as close to it as possible. I was even able to get 7 year 100k mile warranty through ford. There were honest suggestions made, no forcing or pushing anything. After dealing with just plain horrible dealerships lately, Fremont Ford really made this a stress free process. The entire process took 3 hours from the time I pulled up to the time I left. I am now the owner of a beautiful certified preowned 2014 Ford Focus ST with ST3 package and I couldn't be happier.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Car shopping
Great service. I would recommend and for sure buy again from fremont ford.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're pleased to hear everything was completed to your satisfaction, Lisa! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!
Great Job!
Great experience, even though the place looked extremely busy, I was able to get in and out within 5 minutes.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Mr Rakosi
Excellent Service! Ford F150... The staff was professional and extremely efficient.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Robin, your positive review means a lot to us and we?re happy we could help you! If there is anything else we can do to assist you, please let us know! Take care!
Excellent service
Everything went swimmingly, thanks a ton for the help over the past year!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great experience
Treated with respect and low pressure. Chris and team jumped through many hoops to meet my needs. Would do business again with Fremont Ford.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
