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Fremont Ford

(935 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:30pm
Tuesday 9:00am–8:00pm 7:30am–6:30pm
Wednesday 9:00am–8:00pm 7:30am–6:30pm
Thursday 9:00am–8:00pm 7:30am–6:30pm
Friday 9:00am–8:00pm 7:30am–6:30pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 10:00am–7:00pm Closed

Reviews

(935 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great service

My personal experience is great but the way ford company has treated my mother is horrible I wouldn't ever recommend someonne to ford

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Super nice people

Yes he very nice guy and he helped us and he lot of knowledge super guy I will recommend more customers any time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the feedback. Feel free to stop by if you need any assistance in the future!

Emergency service as good as scheduled service

Your staff took care of my emergency tire replacement quickly and efficiently and made it possible to get me to my appointment on time. All with no appointment and a full schedule of customers. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

Liked that my car was perfectly washed during oil change

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Services

AJ at the dealer didn't beat around the bush. I was pressed for time and he got me what I wanted in a timely manner. I bought an explorer and leased a focus on the same day.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We're so happy you enjoyed working with our staff, Oscar Guerra! Thank you for this feedback!

Service Department

Only improvement would be to fill DEF as the standard oil change on Diesel. Otherwise great! Thanks! jeremy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are happy you had a pleasant experience here at Fremont Ford. Feel free to stop by if you ever need any more help.

Happy buyer

Craig was great. Thank you much for picking me up at the airport. The experience was easy and quick. Nice people,great dealership. Thanks again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks, Kim! We're happy to help however possible and we hope to be of service again in the future.

Excellent Car Service

I have a 2015 Ford Focus, and I had my 1st 3 month service. I was able to schedule an appointment right away, and received my car back in the time frame I was told it would be ready. This is the best service department that I have ever worked with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellent service

Peter is the best!!!! He updated more regularly on the status of my car... Good job!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

I had a oil change done to my 2005 Mustang. The service was excellent. And the staff was very helpful. I have been bringing my car there for service since I have had my car which was when I bought it in 2005. And the new waiting area is very nice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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