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Norm Reeves Honda Superstore Cerritos

(11,657 reviews)
Visit Norm Reeves Honda Superstore Cerritos
Sales hours: 8:30am to 9:00pm
Service hours:
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Sales Service
Monday 8:30am–9:00pm 7:00am–6:00pm
Tuesday 8:30am–9:00pm 7:00am–6:00pm
Wednesday 8:30am–9:00pm 7:00am–6:00pm
Thursday 8:30am–9:00pm 7:00am–6:00pm
Friday 8:30am–9:00pm 7:00am–6:00pm
Saturday 8:30am–9:00pm 7:00am–6:00pm
Sunday 8:30am–9:00pm Closed
2020 state dealer award
View 12 awards
2020 state dealer award 2019 state dealer award 2013 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (877) 495-7540 (877) 495-7540
Used (877) 499-3659 (877) 499-3659
Service (877) 500-5691 (877) 500-5691

Reviews

(11,657 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Norm Reeves Honda Superstore Cerritos from DealerRater.

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Amazing customer service

Luis Gomez was very helpful, answered all questions and was very polite and professional. Thank you again Luis G we couldn’t be any happier

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

That is a great picture, Angelica! Thanks for taking the time to give us a 5 star rating and positive review!

Thanks full

Nice place good cars good service friendly people y recommended to my friends and coworkers in the feature if I need a new car again I will put it you guys on the first.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for taking the time to share about your experience and the 5 star rating! We look forward to doing business with you again in the future!

Great experience

Tom Mac was very helpful through my car buying experience. This was the first time I had bought a new car on my own and helped me through the process. He was highly informative and helped me make the best possible choice. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We are so happy to hear your experience at our dealership was a great one! Congratulations on your new car!

Awesome Service

I am satisfied. Sales agent is accommodating to my needs and questions. Devoted to her work and enthusiastic. Surely recommend to my friends. Good sales agent.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

We're happy to hear you're satisfied with your buy experience at our dealership, Perez! Thank you for the 5 stars and awesome review!

One of a kind Individual

Adrian Pielea is one a kind individual. When it comes to Honda cars, Adrian has the knowledge, the patience and the understanding of a customer expectation. We were pleased to be treated with integrity by Norm Reeves Honda and Adrian was instrumental to make it happened for us. I will definitely recommend Adrian and Norm Reeves Honda Superstore of Cerritos. M & N N.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We really appreciate you recommending us! Thank you for the 5 stars and great review!

Tremendous Help!

Chandika was such a delight and helped my family and I from start to finish. I have always had a hard time with other dealerships when it comes to either purchasing or leasing a vehicle. Both Chandika and AJ were amazing and so friendly throughout this entire process. One knows that it is often times straining when purchasing a new car. Chandika and AJ made the entire process from start to finish easy and simple. I would refer anyone to these two in a heartbeat!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for taking the time to share about your experience and the 5 star rating! We are so happy to hear your experience at our dealership was a great one!

Great and friendly service

Ty made our visit one of the best experiences in a dealership. As a first time buyer, he really helped me out with a great price. From then on, it was a breeze!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for taking the time to share about your experience and the 5 star rating! We're so happy to hear you had one of the best experiences at our dealership! Thanks for sharing this great picture and congratulations on your new car!

Quick and Easy

Ty helped me pick out the best car possible and picked accordingly to my needs. Furthermore, he gave a ton of useful advice for choosing the right vehicle for me. Everything was quick and I was able to enjoy my car quickly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We're happy to hear you were able to pick out the best car possible for your needs! Thanks for the 5 star rating and positive review!

Fair and honest dealership and sales representative.

I had a great experience getting my new Odyssey van from Norm Reeves in Cerritos. Darrell Pork was great in every way possible. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We are so happy to hear your experience at our dealership was a great one, Ladylia! Thanks for the 5 star rating and positive review!

Great service

Susanna Yim was a true delight. From the moment I spoke to her in the phone, throughout the application process she was great. She obviously has a large book of customers as she was very busy however she was able to squeeze me into her day and made the process quick and she got me a great deal on my new accord. Definitely recommend her. 10 star service all the way

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We really appreciate you taking the time to share about your experience at our dealership! Thanks for the 10 stars and great review!