Reviews
Excellent service!
Nelson Mazda, was very helpful and well priced. Never pushy and extremely knowledgeable about their inventory. AARON SMITH was wonderful to work with. He gave personal attention, including his cell phone to text and answer questions easily and quickly. I highly recommend using him.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Maintenance
Geoff and his crew always do their very best to take care of me and always communicate cost and timeline every step of the way no matter what I bring my car in for. They are so good to provide me with a courtesy vehicle while they service my vehicle. This makes a huge different for me as a working mom.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The car buying was pleasant
We came with the intention of purchasing a used vehicle. The sales team were good about letting us test drive a new and a 2015 MX5. There was no pressure to purchase which was a welcomed change vs purchasing vehicles in the past.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great customer focus
Had a great experience buying our first Mazda (Mazda 3) and the customer focus of the whole Nelson team could not have been more evident. Charles Garren, our salesman, was polite, professional and helpful in our decision making process. The finance team was equally professional and respectful of our time. We simply had the best experience buying a new car. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent Customer Service
It is always a pleasure going in for a regular service appointment with Nelson Mazda. Scheduling is fast, appointments are convenient, my service advisor Jeff is always so friendly, respectful and explains all the details to me so I can completely understand what is going on with the service of my car. Nelson Mazda provides a comfortable lobby, stocked with snacks, drinks, a tv and free wi-fi to make the wait so much more pleasurable. 5 STARS
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Nelson Mazda service department
On multiple service visits to Nelson Mazda (Tulsa OK) my Mazda has received excellent service work. Staff is helpful and well trained. They are ready when dropping off and then picking up your car so the process happens quickly and efficiently. Service staff well trained on car's technical details.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My experience was AWESOME 👏👍thank you I will be returning
I will be returning as other needs occurred with my Mazda ! Thank you for your many services and amenities , the property was clean , well appointed and comfortable while I waited
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service for recall parts
time begin with I get a phone call from Tyra telling me my recall parts can be installed so I made the appointment for the next morning which I thought was amazingly quick service plus no charge on the recall parts being installed. So the next morning after speaking with Tyra making the service appointment to install recall parts I pulled into service area and everybody was so friendly I waited for my CX-7 as they worked on it they have a modern comfortable waiting room with plenty of free drinks coffees donuts & fruits to eat e few 'televisions to view and Mathew the service advisor was very friendly and helpful overall having a comfortable good experience plus the repairs didn't take long
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Nelson Mazda is the very BEST!!!
This is and always has been a SUPER experience! Wonderful Christian people to work with with complete honesty! Thank you for who you are and represent!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I will always buy from Nelson
I have bought 3 vehicles over the years from Nelson. 2 mazdas & a used Toyota. Such great people to work with! Car buying can be daunting, but they make it a pleasurable experience and treat you fairly. Additionally I get all my vehicles serviced here. Highly recommend.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car