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Nelson Mazda Tulsa

(300 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–7:00pm
Tuesday 9:00am–7:00pm 7:00am–7:00pm
Wednesday 9:00am–7:00pm 7:00am–7:00pm
Thursday 9:00am–7:00pm 7:00am–7:00pm
Friday 9:00am–7:00pm 7:00am–7:00pm
Saturday 9:00am–7:00pm 7:00am–7:00pm
Sunday Closed 7:00am–7:00pm
2018 state dealer award
View 2 awards
2018 state dealer award
2018 consumer dealer award
New (918) 701-1407 (918) 701-1407
Used (918) 701-1403 (918) 701-1403
Service (918) 528-4204 (918) 528-4204

Reviews

(300 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Nelson Mazda Tulsa from DealerRater.

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great experience

Tyler was on his game; fast, friendly, knowledgeable and very upbeat. We met several of the Nelson team and everyone was genuine and helpful. It was a very different experience, no pushing or high pressure, no games with numbers, everyone was honest and helpful. Tom was quick and explained financing options along with warranty and service plans. All in simple real life examples. Total process couple of hours max.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Amazing Experience

I have been a loyal Chevy customer for years. We purchased at least 6 cars from the same dealership at Chevy over the last 15 years. We were never treated at Chevy as well as we were in the last two trips to Nelson Mazda. Mr. Nelson says there is a difference on his commercials. I am a skeptic by nature and just thought that was hype. We met Charles and felt at home and under no pressure. He was very knowledgeable and helped us see multiple models to help us make an educated decision. All of the people at Nelson Mazda went out of their way to make us feel at home - it is a great environment with people who care about you and about creating a great buying experience. Mr. Nelson you are right - there is a difference. Thank you for building a great culture at your dealership which makes buying a car fun. Now that is uncommon in a high pressure industry. It is true - they made a believer out of me. Thanks Nelson Mazda!! You have another loyal customer for life!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Repairs

Awsome support, beyond fair and responsible. Never an issues with quality of work. Will only take my vehicle to Nelson Mazda. Customer is always first!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

New to Tulsa

Having one dealership before I moved to Oklahoma I was worried about a new service center. No need. They are fantastic! Ve ey detailed in service options. Were spot on getting me in and out in a timely manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Fast and professional

My wife and I had a really nice experience purchasing her Jeep,the sales team of Charles, Tom and Tyler were very friendly,professional and made the experience enjoyable. So thank you to these gentlemen.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Clean, well lit, open & inviting showroom. Friendly staff.

What I like about Nelson is that you can breathe while your walking from your car to the showroom bc ppl are not standing in the parking lot waiting for you to get out of your car. The lot was clean and open & cars were clean and sectioned by model.. Once I made it to the showroom I found it open and well lit, clean and organized. I was greeted warmly before I sat down with Nathan who was polite, knowledgeable and friendly. We met at an open area desk which I prefer over retreating to small cubicles. (Everybody writes down numbers anyway so financials and privacy wasn't an issue.) Overall I really like this dealership experience and I'm kind of looking forward to going back for my free car washes to grab a root beer and say hello to everyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Absolutely Wonderful Experience!

This is our second round of leasing cars from this Mazda Dealership and we are beyond pleased! Jermane took such good care of us and worked tirelessly to get us the best deals. It feels like the whole dealership was a closely working unit that helped each other to make things run smoothly. And when (understandable) delays did arise, everyone was apologetic and genuinely concerned and thanked us for our patience. Overall, we would definitely recommend this place to our friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Purchase of CX-5

We were interested in test driving a CX-5 and we're introduced to Jermane. Jermane took us on Nelson Mazda's test drive route and we immediately fell in love with how the car drove. They didn't have a CX-5 in the color we wanted, so Jermane worked with us to bring the color we wanted to the lot. We're very happy with our new CX-5, and the experience we had at Nelson Mazda.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I always leave happy!

I always feel well taken care of and that my time is valued. Geoff is always so kind and I always leave happy! I appreciate that they call and update me with the progress of my car and that I can make arrangements for a loaner car while mine is being serviced.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Nelson always does the right thing!

My husband and I have bought three cars from this dealership. We also bring are most recent purchase in for oil changes and maintenance. Every time we are there, everyone is happy to see us. Everyone always has a smile on their faces and would do anything to help you ! This dealership is amazing!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.