Reviews
Great Experience
Great experience. Jeff listened and helped us find and finance the perfect vehicle. All employees we came into contact with were very helpful in our car search.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Zoom Zoom
Adrian very patiently helped us determine the vehicle that will serve our needs. We hope to enjoy it for many years to come. Thanks Adrian!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Always impressed
I love bringing my car in for service. I am always greeted with a smile, and the crew works hard to ensure that my time is valued. I am impressed that I get timely calls about the progress of my vehicle's service and information regarding suggested maintenance. Geoff and all of the others always make me feel welcome and taken care of. The courtesy vehicles make all the difference as a working mom and I appreciate them working with me to keep my car in great shape!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dot your i's and cross your t's
Team was professional and did not pressure me. They allowed me to leave and make a decision. The preparation team of the car made some mistakes that disappoimted me but were resolved quickly. Good group.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Wonderful and very comfortable!
I have always had a very comfortable and professional experience while receiving services and all other interactions with Nelson Mazdz👍🏾I would highly recommend this dealership to anyone in the market for a Mazda! Love the lounge amenities and no nonsense haggling of customers.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Good experience
Gavin was great and very helpful - what he did not know he made sure he got an answer for. The rest of the staff supported him we had some things that were out of the norm that we wanted everything was taken care of in a timely manner. The communication after the sale was great also. We had a poor experience with another dealership which is why we came to you guys. Thanks again
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
recall of dashboard
I dropped my 🚗 off yesterday. I was there 10 minutes. I was seen by Geoffrey. He got me a loaner. I came back today 🚗 was ready and good to go. What great service
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Fast in n out on 6mo/5Kmi service
I had set an appointment for the service on my wife's CX-5 as required by warranties. Very courteous treatment and fair time on wait. The reason for the raiting is that during and after the sales process the advantages of using Mazda oil was stressed more than once. After reviewing my rect at home I see that the oil used was Castrol. This dealership continues to trip over its own feet with me.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
The Best
I've never dealt with a dealership like Nelson. They are consistent in top quality service, you can trust their service recommendations, they are kind, helpful and go above and beyond every single time I've interacted with them. I couldn't really say enough about their service - it's enough to make me choose a Mazda again over another car I may like a little more. They're that good.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service
Great experience. Everything was explained to me about the appointment. Work accomplished in a timely manner. Jeff is very nice and informative about the service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair