Norm Reeves Honda Superstore - West Covina

Best buying experience from a dealership I have ever had. Jacob was extremely friendly and welcoming making me feel great about my purchase. I came 1 hour away and it was totally worth it.

Transaction was seamless with Randy! I felt that we got a really fair deal and am very satisfied with the price that I paid for the new Honda Civic EX. Randy was friendly, courteous, and very knowledgeable. I will definitely recommend him to my friends!

I just want to say that Larvell Hollis jr. Gave me one of the best experience with buying my first car. He was straight forward and easy going. When I had any questions or concerns he definitely cleared them up. So thank you Larvell I will be definitely recommending you to my friends and family! Give this man a raise!!!! Haha no seriously he’s good people.

Great experience very professional. Randy was great I would definitely buy from this dealer again. I would recommend this dealer to friends.

Staff went above and beyond to ensure it was a smooth and efficient prices. Extremely friendly and knowledgeable.

Waiting in the car at service for over 35 minutes and still no one has come to the car to get milage or greet is ridiculous! Especially when you have an appointment. 11:15AM now it's 11:43AM

Unfortunately I had no choice but to select a star. Though they did not deserve any. We drove for 3 hours because we thought we had reached an agreement. The sales rep was Jason, however upon sitting down and reviewing our numbers, he completely changed everything, he had the audacity to call me a liar and tell me I had the numbers twisted in my head. When in-fact we had multiple text messages that he chose not to refer to. I did not drive for 3 hours to be disrespected and have my time wasted. It's unfortunate that reps like him give others a bad name. They also ran the credit multiple times and it was unnecessary because the credit score is high. After all his insults I decided to leave. I was contacted by the Manager Chris, supposedly to make a deal and make it right. However the deal was nothing different then what Jason had presented. Even after all the disrespect I was still open to hearing Chris In hopes that he really was trying to make it right, but I was proved again that they play games and they're unprofessional. And again my time was wasted There's many dealerships out there that do have great Reps, don't waste your time here.

I got my new car and new experience with you. That is great moment. Thanks

We made the first and the best choice for choosing Norm Reeves Honda at West Covina, manager and staffs are very friendly and helpful! I will definitely recommend family members and friends to shop! Prices are awesome! We were so happy to buy our first Honda CR-V Hybrid 2022!

Best deal in Southern California and kern county. Excellent customer service. Left satisfied and unstressed.