Reviews
all was great with the exception of financing.
all was great with the exception of financing. Financing was very long process, Need to be stream line.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the positive feedback on your service visit, we love to hear it! If you need anything else, please don't hesitate to reach out to us!
Jacob did an excellent job answering my questions and
Jacob did an excellent job answering my questions and completing my purchase. I bought a new vehicle and traded in my old one a pretty short period of time.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your purchase! Our team was honored to work with you. If you require any additional assistance, please reach out to us at any time. Take care and enjoy!
Honest, hard-working, dependable, and friendly sales
Honest, hard-working, dependable, and friendly sales department. Ask for Gabe. An incredible car buying experience. Worth the trip to West Covina. They have become my go-to car dealership. They’re that good.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Bren, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help! Thanks again for the recommendation and have an amazing day!
Excellent Car Buying Experience
Best buying experience ever. No one else comes close. Ask for Gabe Torres. He made the process easy. He LISTENS. He goes above your expectations. Just a stellar individual and a great car buying experience. Shout out to Sabrina and Ricky for their assistance as well. Can’t go wrong at Norm Reeves Honda West Covina.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are so pleased to hear you had an excellent experience with our team. We appreciate the amazing rating, and we hope to see you again. Have an excellent day!
Salesperson Ricardo was excellent!
Salesperson Ricardo was excellent! No need for an excellent review for Ricardo to be 15 words!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congrats on purchase - so exciting! We're very happy that our team was able to be part of that experience and make it easier for you. Take care and enjoy!
Very courteous staff.
Very courteous staff. Impressive office and display of cars. Excellent service. No pressure selling. Great!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It’s so rewarding to stand out for our remarkable service, and that could not have been possible without your opinion. We appreciate you for sharing your experience and giving us more reasons to feel fulfilled.
Best and easy experience got my CRV !
Best and easy experience got my CRV ! Thank You Manny And Chris for going that extra 1000mile for me!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the awesome review! We work hard to meet the expectations of our customers and provide memorable experiences. Congrats and enjoy, Sandra!
The staff was very helpful in the process the salesman I
The staff was very helpful in the process the salesman I had (Randy) was great and answered my questions and concerns effectively and had reached out to see how I enjoy the car. The sales manager John was helpful as well.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The salesmen and staff were very helpful
Excellent experience thank you Manny Alonzo and Chris!
Excellent experience thank you Manny Alonzo and Chris! For the great experience and helping me with this purchase!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We love hearing from our customers about their car-buying experience! Thank you so much for sharing, Sandra. Take care and enjoy!
Excellent costumer service .
Excellent costumer service . Everyone in the store is extremely helpful and seem like they go beyond their duties to make sure the client is satisfied
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Nelson, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Norm Reeves Honda West Covina. Thanks again for taking the time to leave us this information about your recent visit. Take care!