Reviews
The staff was very kind and they offered excellent
The staff was very kind and they offered excellent customer service…they made me feel welcomed…
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your wonderful review! We're glad our team provided such excellent service!
I worked with Andrew Brown and it was a wonderful
I worked with Andrew Brown and it was a wonderful experience. He made the buying experience very easy
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind review of Andrew and our team! We're thrilled you had a positive experience!
Awesome experience!
Awesome experience! I was having a hard time finding a new Honda Civic. They not only had them on the lot, they had the color I wanted. I completed my transaction in less than an hour.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new Honda Civic, Brett! We appreciate you taking the time to leave us this kind review and rating. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
The sales and finance teams provide excellent service.
The sales and finance teams provide excellent service. They are extremely knowledgeable of all products!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are very happy to hear that our sales and finance teams provided you with such a positive, excellent experience! If you have any further questions, please give us a call. We're always happy to help!
Overall excellent experience and a great customer
Overall excellent experience and a great customer service. Best Honda dealership I’ve been to.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're thrilled to hear that you are happy with your Norm Reeves Honda West Covina experience, Gilberto! We want to thank you for your business, and we hope to see you again someday! Take care.
verry friendly, will work with cosco program, easy proces
verry friendly, will work with cosco program, easy proces , no pressure this is only dealership i could flind that works with cosco program. all good
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind words and 5-star rating! We're so happy to hear that you had such a pleasant experience.
Loved my experience once again.
Loved my experience once again. This is now my 3rd Honda purchase. Very helpful and easy process.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We always love getting such incredible feedback from our returning customers! Thanks for coming by, and we hope you enjoy your new ride!
We came in for a lower cost model and end up buying an
We came in for a lower cost model and end up buying an upgrade. Primarily because of the excellent, no pressure, informative, common sense approach of Andrew Brown. He is an asset to your dealership.. Then when we headed to finance to finish the sale, we were well taken care of and received excellent service by Amer Dababner. They made the sale happen. Thanks. love our new Passport!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so pleased to know that you love your new Honda Passport! It was our pleasure to work with you and help you during your visit. Thank you so much for coming by.
The place your treated like Family
Looked on line for a used car, found one at WCHonda, David Ochoa reached out.. next day, he took the time to run down the #s for me and at the end I ended up with a 2022 New CRV ! He’s so patient and he didn’t mind walking Back-and-forth to accommodate my needs and questions I had. Moe at the financial department is just an amazing man who breaks down everything for you and takes the time to look at where he can save you money!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your Honda CR-V, Sandra! It was an absolute pleasure to assist you and we encourage you to call us or stop by if there is anything else you need from us!
Larvell Hollis
Larvell Hollis was such a tremendous help! He was very fast, efficient and made us feel confident in making our purchase! I’m so happy with my car , thank you so much!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're so glad our team could be of service during your visit, Jasmine! Thanks for choosing Norm Reeves Honda West Covina!