Reviews
Came to look at a used truck and went home in a new one.
I went to look at a used Tacoma. Talked with Faraz Assad about new Tacoma’s. He was great to work with. We ended up leaving there in a brand new Tacoma with everything we wanted on one. We love our truck.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are so happy to hear that Faraz helped in giving you a good experience with us! Thank you for the kind words and please come back and see us for any of your future car needs. We're glad to hear you love your new Tacoma!
good service
good service. the service experience is really good, good work and no lying as in other service shops. very courteous staff and helpful tips provided. like the shuttle service to save wait times. best is the car wash at the end
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your feedback! It's great to hear that you were provided with an excellent experience by our service team! Please let us know if there is anything else we can do for you. Thanks again!
Customer friendly
Dealt with Eric and Faraz and both were very attentive to our needs. They found a vehicle we liked in a short amount of time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for letting us know how your car buying experience went with both Eric and Faraz! We are pleased to hear you had an amazing experience with us. We look forward to working with you again in the future!
Awesome salesman
Andy, my salesman, was awesome to work with. He was so knowledgeable and was able to answer any questions we had! Was very kind. We didn’t feel any pressure after meeting with Andy. Will go back again when needed and will ask for Andy!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Elizabeth, thank you so much for taking the time to share your experience with us. Andy is truly one of the best and we are lucky to have him on our team. He will be pleased to hear the kind words you had to say about him! We really appreciate your business and look forward to seeing you again in the future.
Best customer service
So, this is my second car purchase from Toyota Grimes.Ken Bright is the best and help me get the best bang for my buck .He is very helpful and honest. I will definitely be team Toyota ! Also the service there is so fast, I went in for a oil change and it only took 30 min. Plus they have a new thing we’re they sent u a video about everything they did to your car .. is so cool!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so happy to hear that we are able to keep earning your business and that our staff is such a great help for you! Thank you for taking the time to let us know how wonderful your experience is with us! We look forward to many more visits in the future!
Very Smooth
Ken was great to deal with. He made the purchasing process very easy and smooth. Would definitely recommend to other people and would definitely do business with Ken and Toyota of Des Moines again!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the 5 star review! We strive to make every step of the car buying process as quick and easy as possible for all of our customers, so we are happy to hear Ken did a great job helping you during your visit with us! Thanks for choosing Toyota of Des Moines!
Great experience!
Great experience - i loved receiving the video detailing the service visit. It was great to see the tire tread, brakes, etc being checked! Will definitely use again!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5 star review! At Toyota of Des Moines, we unconditionally guarantee our service and strive to exceed your expectations on every visit. We appreciate your business and look forward to working with you again in the future!
Purchase of a used Prius
We were primarily assisted in our purchase of a used Prius by Bryon Baker. From his opening email contact through the sale he was very helpful. We found all the employees to be knowledgeable, friendly and prompt in their transactions with us.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the five stars! We're sure Bryon will love to hear that he could be so helpful and get you what you wanted. We hope you love your new Prius!
Wonderful experience!
Dan Murray, my salesperson, was INCREDIBLE, and went above and beyond in every aspect in making sure I got the vehicle I wanted - and I came away with a better deal than expected! The entire process, right through credit application, etc., was seamless and incredibly smooth. Any apprehension I had quickly went out the window! Great, comfortable experience!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to tell us how we're doing! We're very glad to hear that Dan went above and beyond to get you what you wanted at a price you liked. Give us a call if you need anything!
Derek was very helpful, patient and understanding.
Derek was helpful, patient, and asked others to help us find out answers he didn't know. JP and Dot were very nice and JP was great to meet in person!!!!!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for leaving a review! It's great to hear that Derek could be so helpful, and that JP and Dot could also give you a great experience. We can't wait to see you again!