Toyota of Des Moines

Very reliable service center and workers are very knowledgeable on with her doing Extremely happy with all the work a top-notch organization Toyota rocks

Toyota has an excellent product, but it's the superior service that brings me back. This is my 5th purchase from Toyota of DSM. The salesman exhibited product knowledge coupled with professional yet relaxed demeanor making car shopping a pleasant experience. The staff, from administrative, sales, finance and service, as always, provided top notch service. This is my 5th purchase from Toyota of DSM. Not only will I always return, but will continue to reccomend this dealership.

Steve found the car I was looking for in a speedy manner! It was an easy process and I didnt feel pressured. Highly recommend Toyota of DSM!

I haven't purchased a car in 14 years (also a Toyota). When it came to purchasing a new car Brianna was the perfect person for me to work with. She was patient, showed me multiple options and breaking down the benefits of used vs. new as well as the differences between the vehicles I was interested in.

Eric did a great job of explaining all my options during our sales communications. No pressure to buy. Brenna also did a great job of closing our sale. This is our third Avalon so our decision was easy to decide.

Every part of my experience with Toyota DM was great. Even on days off and vacation, Shane responded to my emails. When signing the paperwork, it was quick and without big unnecessary sales pitches. I’ve already referred others to Toyota DM.

Have bought 3 vehicles from Steve Henigan over the years and have always gotten a fair trade in and fair price on a new vehicle without having to do any back and forth price negotiation. Very satisfying experience all around.

Daughter and I both just purchased new vehicle there. Mike and Todd was both nice and friendly to deal with. Will definitely come back for next new purchase.

I've been watching for a clean pre-owned Avalon and one recently came up on the Toyota DM website. Color was listed as "moulin rouge mica" and there were no photos (think it had just arrived as a trade-in), sent message asking if someone could take a quick cell phone snapshot so I could get a better idea of the color (turned out to be burgandy). Steve Henigan responded pretty quickly and sent me some photos a short time later. Made appointment to see car in person, Steve met me, answered my questions, went with me on a short test drive. Appreciate Steve's no-pressure approach to selling cars. I sent text message the next day indicating that I may have interest if we could agree on price and he responded with a price that we eventually agreed on. Smooth transaction, most communication was done by text message which was fine with me. There was a little hiccup during delivery and car was actully not available, but Steve delivered it to my home later that evening. Brenna took care of paperwork and a very knowledgeable tech (can't remember name) did a good job of explaining features and showing me how things worked. Would highly recommend Steve and Toyota of DM to anyone looking for a car.

I've been doing business with the dealership for 20 years have purchased many vehicles threw Ken Bright, Cass and Mike are very helpful in the service department