Reviews
Great service, great deal!
My salesperson was Miguel. He really worked hard to get me the exact deal I wanted. He is very professional and courteous. Speaks both English and Spanish. I did not feel pressured to buy. It was a pleasure dealing with him and West Kendall Toyota.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We appreciate you taking the time to rate and review us. Thank you for choosing us!
Great team
Great team to deal with, From Francisco Brenes and Mr. Flexas (the sales reps) to Ashley the Finance manager. It was truly a smooth and quick transaction and a great deal!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for sharing your experience with us Michael! Glad to have you!
Retired
Took my car in on Sunday and was taken cared of by Louis, he was knowledgeable, friendly, I always get great service, would recommend this dealer to others.
- Customer service 5.0
- Buying process 3.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to rate and review us Rick! Hope to see you again for your next service.
Great customer service!
Great service and value overall!!! Tony Arias, my service advisor was very friendly, always willing to help and respond to my calls/questions.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for sharing your experience with us!
Five stars earned !
Very nice people over all in the whole dealer. Robert Flexas and cookie are a power team I would recommend them both to anyone who is looking into vehicles! No complaints, they were great!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time to share your experience with us Yailyn! We're so happy you had a nice time here, hope to see you again for your next purchase or service!
Great service!
My family and I have always been a Toyota family. We recently got 2 of our newest cars at WKT and it was one of the best car buying experiences ever. The attention and service from Daniel Mccausland and staff made the process smooth and easy. Will definitely continue to get our Toyotas there!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much, Vanessa, for taking the time to share your experience with us. We are so grateful that you've decided to purchase your vehicles with us. We will show your kind review to Danny. Thank you again for your recommendation and we hope to see you in the future!
William
Excellent attention by representative hernandez and evy pascual
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your experience with us!
Great service
Excellent service by Mr. Hector Collantes He guide us throught rhe whole. Uying proceds and made it easier to do it We are enjoying our Toyota Corolla and for sure will come back
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you, Manuel, for sharing your experience with us! Enjoy your Corolla!
Buyer Beware
I drove from Boca Raton, Florida for a used car advertised with specific safety features. Went down saw the car, purchased the car and as I was leaving fortunately found the original window sticker. The car did not have the $2,200 safety package they clearly advertised and stated the car had. Upon realizing their error they were very insincere about the issue. I refused to take delivery and am extremely disappointed in the 3 hour process. They won't being seeing me again.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your feedback Rich. We're sorry about the experience you had. My number is 786-345-2612, it'll always be open to you. I hope you'll give us another chance in the future. -Joaquin A, Manager
Xxxxx
Excellent service Your sales executive was very professional and efficient Thank you
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Nelly for sharing your experience with us, we really appreciate it. We hope to see you again!