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West Kendall Toyota

(169 reviews)
Visit West Kendall Toyota
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 8:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–8:00pm
Tuesday 9:00am–9:00pm 7:00am–8:00pm
Wednesday 9:00am–9:00pm 7:00am–8:00pm
Thursday 9:00am–9:00pm 7:00am–8:00pm
Friday 9:00am–9:00pm 7:00am–8:00pm
Saturday 9:00am–9:00pm 7:00am–6:00pm
Sunday 10:00am–8:00pm 8:00am–3:00pm
New (833) 241-2439 (833) 241-2439
Used (833) 241-1464 (833) 241-1464
Service (855) 367-4008 (855) 367-4008

Reviews

(169 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of West Kendall Toyota from DealerRater.

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Amazing

Amazing service from Chris camous, i would recomend him to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks for the rating and review! We'll let Chris know how he's doing.

Service

I received great service. My only complaint is that it took almost a year for my part to come in. When I brought my car in Donald was helpful, friendly and knowledgeable. My car was ready on time and everything was done complete.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks Tara for sharing your experience with us and for your feedback. We will help improve the time it takes for parts to come in so that next time you or anyone needs to order a part, you get it in a reasonable time period. We appreciate your patience and thank you for choosing West Kendall Toyota to service your vehicle.

Ms Suarez

I always get the best service from Donald he treat us like family. He's honest & trustworthy. I have been working with him for the last 11 years and have never had any issues. Thank you Donald for treating my cars as if they were your own!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for sharing your experience with us! We'll let Donald know how you felt about his service. Thank you for choosing West Kendall Toyota to service your vehicle for the last 11 years! We truly appreciate it!

Customer

Everyone at West Kendall Toyota has been amazing with me and my family. I've been going there for years and your service man Mr. Camous is fantastic.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you so much for sharing your experience with us Ofelia and thank you for choosing West Kendall Toyota to service your vehicle!

Service

Service was excellent! Went to get my car serviced they had great customer service and were very helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks Steven for taking the time to review us! We're very glad you had a great experience with us!

Christian Camous

Christian was very helpful! The company is blessed to have him

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks for the rating and review!

Toyota of Kendall

Great place. Went to look for a new car and everyone was so helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for sharing your experience with us! We're very happy you had an enjoyable time shopping for a new car. Enjoy your new ride!

Excellent

Donald is my fav go to guy he assures me everything will be ok and walks me through everystep of the process

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 1.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for sharing your experience with us! We'll let Donald know that he's doing a good job, thanks for choosing West Kendall Toyota to service your vehicle.

Great service

i arrived to this dealer and everything seemed very organized, I was greeted by a gentleman, I believe his name was Chris, and he took care of all my needs in a very professional and timely manner. Definitely coming back when it's time for a new car. Would recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you so much Joseph for taking the time to rate and review us, we really appreciate it.

Great Service

My experience at West Kendall Toyota has always been top notch. From the experience of purchasing my vehicle to the service provided when I come in for maintenance. Donald has been outstanding at providing me with the correct service and getting me in and out of service with ease. The whole West Kendall Toyota team is outstanding.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you so much for taking the time to rate and review us. We truly appreciate it, Cynthia. We'd also like to thank you for choosing us as your go-to dealer. We hope to see you soon!