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Richardson Motors

(283 reviews)
Visit Richardson Motors
Sales hours: 9:00am to 8:00pm
Service hours: 9:00am to 8:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 9:00am–8:00pm
Tuesday 9:00am–8:00pm 9:00am–8:00pm
Wednesday 9:00am–8:00pm 9:00am–8:00pm
Thursday 9:00am–8:00pm 9:00am–8:00pm
Friday 9:00am–8:00pm 9:00am–8:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
New (563) 239-2187 (563) 239-2187
Used (563) 239-2190 (563) 239-2190
Service (563) 239-2193 (563) 239-2193

Reviews

(283 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Richardson Motors from DealerRater.

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2017 Accord

Bought a 2017 Honda Accord from this dealership. It was a smooth process and they were very helpful in locating the vehicle we wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the compliment! It was a pleasure serving you.

Love my Yukon Denali

This was my first time on my own as a single Mom trading a buying a vehicle . These guys were so awesome and accomadating. It was a scary experience for me but they helped me so much ! I love my new vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Robin, we know that purchasing a vehicle is a big decision, and it means a lot that we could ease some of your stress. Thank you for the 5 stars, and your business!

Very Responsive

I had a specific car in mind, so my experience was very easy. Ryan was quickly responsive to my initial contact and met my schedule to test drive a Honda Pilot. He could readily answer my questions and didn't waste my time. The buying process was very efficient and their team worked effectively to get me on the road. From first seeing the vehicle to test driving to purchasing was an hour and 15 minutes. It was the most pleasant experience I have had purchasing a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the 5 stars, Doris! A smooth and painless buying experience is what we strive for.

Easiest car buy ever!

We have purchased many vehicles over the years and this buy was by far the easiest! Everything is very straight forward. Scott was very helpful in every way he could be! The process was so quick without all of the back and forth. We will recommend to our friends and family as well as look here first when we are ready to buy again. Not very often you leave a dealership completely happy with your experiance!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

That's awesome to hear, Tiffany, and thank you for the recommendation. Scott will be pleased to hear that you left with a smile.

Trading in our Honda Van for a Honda Pilot

I recently traded in my Honda Odyssey for a newer Honda Pilot. Tim Eppler was my Sales Associate, and when I do another trade in the future, I am asking for him! Very helpful, and Not Pushy!! I recommend him for any trade in or purchase of a new vehicle. He is genuine. Richardson Motors is a class act

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Val, congratulations on your Pilot, and thank you for taking a moment to review us! Tim, and the rest of the team, will be notified of his efforts.

Great Service!

The whole staff was wonderful to work with, very friendly and professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the feedback!

bobspautz

Easy to work with and they had the car i was looking for instock. Mike did a great job and will be the person I ask for the next time I'm shopping.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

That's what we like to hear, Bob! Enjoy the new vehicle, and we'll let Mike know that he left a lasting impression.

Buick Enclave

Very satisfied with Tim and all of the staff, they were more than willing to work with us to get the deal done!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the review, Gary & Kathy! Tim and the team will be notified of your satisfaction.

Honda CRV

My wife loves the CRV we bought. It seems to be in good condition. The color is a beautiful pearl white.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Jaro, we're happy you and your family are enjoying the CR-V. Thank you for taking the time to review us, and for choosing us for your automotive needs!

My Buying Experience with John Tierney

My wife and I knew exactly what we wanted and we able to pay for the car outright. John took his time and showed me everything about the car as well as got to know my wife and I. It was the least stressful car buying experience I've ever had. I plan on buying all my cars at Richardson Motors from John.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the kind words, Matt! John is a great example of the exceptional customer service we try to provide. We enjoyed serving you, and always will for all of your automotive needs!