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Jack Daniels Kia

(1,424 reviews)
Visit Jack Daniels Kia
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–4:00pm
Sunday Closed Closed

Reviews

(1,424 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Took my car in for the first time to this dealership for...

Took my car in for the first time to this dealership for service. Called same day and was able to bring it in that afternoon. Did the repairs while I waited. Very courteous. FYI dealership and service are at different locations about 6min drive awzy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your feedback. Enjoy your new vehicle!!

So helpful and friendly!

Everyone involved in the process was extremely helpful and very friendly and inviting. There was no pressuring from the salesmen and they were very accommodating.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for letting us earn your business!! All the best!!

Routine maintenance

It took longer than expected (8:30 a.m. appointment for which I arrived 10 minutes early; but 2 hours, start to finish), for essentially an oil change

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We apologize for your the inconvenience and will be looking into this review. Thank you.

Buying a vehicle..

Great dealership Dealt with Kariim as my sales rep and Jason Martino the GM of jack dainiels Kia Couldn’t have asked for better sales experience and great people with an abundance of knowledge.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Towed to your dealership by Kia Roadside Assistance.

Our 2016 Kia Forte was towed by Kia Roadside Assistance for a no-start condition, after my daughter had stopped for gas. We are former Prestige Kia customers, having leased 5 Kia's from them and Purchasing the Forte all within the last 5 years. We have been looking for a new Kia dealer to take our business too, so im glad they towed it to Jack Daniels Kia. They checked the car out right away, called me with an estimate for a new battery, and labor to check the car out and install, i thought the price was Very reasonable, being a retired auto mechanic for 30 years, i know what things cost, and was very surprised at how competitive the pricing was. Mark the service manager called me to discuss the repair, i gave him the ok, and to my surprise was able to pick the car up that same night !! Mark was a pleasure tondeal with, and i think we just found our New Kia Dealership. We will be returning 2 lease vehicles within the next year, and will certainly give the Sales dept. an opportunity to earn my business. Thanks again for the great service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent, easy, and extraordinary!

This dealership was fast, extremely friendly and accommodating, and most of all understanding. They understood by budget and were honest with me from the start. I would would recommend Leon and this dealership any day!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Left this dealership in tears

I came to this dealership extremely excited to purchase my first car and I left crying. I completely felt pressured into choosing the car I left with. I was bombarded with at least 4 different salesmen trying to convince me to leave with a car that I didn’t want. It was completely overpriced for a basic model and I was in the dealership for about 6 hours full of stress and anxiety. I highly do not recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
2 people out of 2 found this review helpful.

Great Experience at dealership

They were extremely professional, great customer service, and kept me apprised with every step. Great experience, the wait was not long. Any questions I had were answered. Will return for future servicing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review. We wish you lots of luck!!

Amazing Service! Very Professional and Friendly!

First thing I walked in and people were very hospitable. Mark and Dustin were great! Mark kept me up to date on the status of my car and even got me a shuttle to back to my house. Dustin who drove me back home was very nice and we had a great conversation! Jack Daniels should be proud to have these guys working at this location! Very happy customer! Best, Mike

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback. Glad the team took good care of you! Lots of luck!!

Straight forward and relaxing

very well run,Relaxing :couches and free food. very straight forward, even though I had a rare situation and paid, I didn’t wait long

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review. All the best!!