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Jim Causley Buick GMC

(1,106 reviews)
Visit Jim Causley Buick GMC
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday Closed Closed
Sunday Closed Closed
2017 state dealer award
View 5 awards
2017 state dealer award
2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (586) 580-8094 (586) 580-8094
Used (586) 580-8561 (586) 580-8561
Service (586) 648-1944 (586) 648-1944

Reviews

(1,106 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jim Causley Buick GMC from DealerRater.

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Leasing a car from Jim Cousley

Andrew was the salesman that I leased from. He did an excellent job explaining everything to me as I had never leased a car before. It was a pain free experience . I would highly recommend your dealership to anyone looking to lease a GMC or Buick. Everyone that I delt with was polite and considerate. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the review, Diane! We're glad to hear you found our staff was so knowledgeable and helpful! We look forward to your next visit! Take care!

#1 dealer

Recent experience getting my 5th lease from Jim Causley. No issues, great explanation of features on my new Terrain, Ed Daly was very helpful with the entire process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Brian was a great help.... He needs a raise

Very helpful................He needs to show me how to fine tune my xxxx radio.. The book is for a young kid... Not for us old guys. I need to stop in so he can help me..............

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent

Only place I would ever buy a vehicle. They are very helpful explaining everything about the vehicle. Service area is well organized. The display of vehicles in the show room makes shopping for vehicles very easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

GMC Terraine

Ed Daly great salesman !!! Made it low stress and easy process !!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Shawn, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Exceptionally Excelent Service

Great Service-by well qualified technicians. It is a good feeling to now that my vehicle is being taken care of properly. A nice clean car wash too! Who can be better? Only JIM CAUSLEY

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Michael, thank you for taking the time to leave a review for us at Jim Causley Buick GMC Truck. We're happy we could meet your expectations! If you have any further questions, please don't hesitate to reach out!

Jim Causley Buick GMC

Brian, my salesman, knows his product and listens to his customers wants and needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Walter, we are very happy we could provide you with a positive experience! We do hope we can be of assistance in the future. Take care!

Awesome experience

Great service provided by sales person John Sheel. This is the 4th car in a row we acquire from Jim CAUSLEY and always with John. He was precise and able to get us our needs. I live about 40 miles away from Jim CAUSLEY and there is a Buick dealer just about 3 miles from where I live but is worth to travel the distance because of the service provided

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great dealership, wonderful experience!

have leased a few vehicles from this dealership now, and everything always goes smoothly

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Hi, we are so pleased you enjoyed your visit to Jim Causley Buick GMC Truck! Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

Top notch!

Very knowledgeable and easy to work with manager and salesman. Everything explained to my satisfaction. Received help on the features of my new vehicle which helped me out tremendously.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.