Reviews
The experience of selecting the vehicle I was choosing
The experience of selecting the vehicle I was choosing was made possible and easy with the salesperson(Ivey) and the manager. Ivey was very professional and asked all my questions and when I called regarding the vehicle the next day. Also the Finance Manager was very cordial with the final paperwork.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're delighted to hear that Ivey and our team at Johnson Lexus of Durham at Southpoint made your vehicle selection process smooth and enjoyable. It's great to know you felt well taken care of by both the sales staff and finance manager. Thank you for choosing us!
Timothy couldn’t have been more accommodating or patient
Timothy couldn’t have been more accommodating or patient while working with us. Our purchase ran late into the evening and Timothy was happy to work with us.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Timothy provided such accommodating and patient service during your visit to Johnson Lexus of Durham at Southpoint. Thank you for sharing this positive experience, and we hope you're enjoying your new vehicle!
Great service, great people, great experience!
Great service, great people, great experience! Have been going here for all my Lexus service for 12 yrs!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Dan, we're delighted to hear about your positive experiences over the years with Johnson Lexus of Durham at Southpoint! Thank you for trusting us with your Lexus service needs.
Great overall experience with Bo and all the staff in the
Great overall experience with Bo and all the staff in the purchase of our MINI cooper.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're glad to hear your experience with Bo and the Johnson Lexus of Durham at Southpoint team was top-notch! Thanks for sharing your kind words, Kim!
I have been taking my vehicle to Johnson Lexus Durham for
I have been taking my vehicle to Johnson Lexus Durham for over 10 years and have always received excellent service. Brenda Lacy is an exceptional service advisor. I wouldn’t take my car anywhere else.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your loyalty and trust in Johnson Lexus of Durham at Southpoint over the years! We're delighted to hear that Brenda Lacy has consistently provided exceptional service. We look forward to continuing to serve you and your vehicle needs!
First time owning a Lexus.
First time owning a Lexus. The car is excellent but what’s better is the dealership. The buying process was very easy and the sales dept is detailed and efficient. What I was truly impressed with was the service dept. They have that down to a science at Johnson Lexus. All aspects of getting you car serviced was done as promise and on time to the minute. I’m sold on that dealership. Great team there
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that your first Lexus experience was enhanced by the exceptional service at Johnson Lexus of Durham at Southpoint! It's fantastic to know our team made both the buying and servicing process seamless for you. Thank you for choosing us, and we look forward to serving you again in the future!
Best service and service advisor.
Best service and service advisor. Always professional and courteous. I would recommend them again and again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the glowing review! We're delighted to hear that our team at Johnson Lexus of Durham at Southpoint provided professional and courteous service. We appreciate your recommendation and look forward to serving you again in the future!
Crystal Perry was phenomenal to work with during this
Crystal Perry was phenomenal to work with during this process. Crystal was able to help us without using any sales pressure tactics. She is extremely knowledgeable and if she doesn't know the answer she will research it and followup with you. We couldn't be happy with our 2025 Lexus TX.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Tanyar, we're delighted to hear that Crystal provided such a knowledgeable and pressure-free experience at Johnson Lexus of Durham at Southpoint. Enjoy your new 2025 Lexus TX!
I had a great overall experience with Kareem.
I had a great overall experience with Kareem. He was not pushy and was very courteous.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are glad to hear that Kareem provided 5 star service here at Johnson Lexus of Durham at Southpoint! Thanks for sharing your kind words!
As always our experience with service at this dealership
As always our experience with service at this dealership was absolutely excellent including the attitude and attention of staff to our needs. The service leader Ron is outstanding.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that Ron and the team at Johnson Lexus of Durham at Southpoint provided you with excellent service. Your feedback is greatly appreciated, and we're here whenever you need us!