Reviews
Rudy is clearly experienced in customer relations and he
Rudy is clearly experienced in customer relations and he gets the job done. Clearly a professional.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Seeing your review of Rudy and Johnson Lexus of Durham at Southpoint made our day. Thank you!
Easy and excellent to deal with, even from another State,
Easy and excellent to deal with, even from another State, nice friendly group, great service!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Andy, thank you for sharing a positive review of Johnson Lexus of Durham at Southpoint!
Always top of the line service and the best personal care
Always top of the line service and the best personal care and attention from Ron!!!!!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jay, thank you so much for giving a shoutout to Ron and leaving Johnson Lexus of Durham at Southpoint a five-star review!
Johnson Lexus of Durham Service Experience Our
Johnson Lexus of Durham Service Experience Our advisor Alejandro has been the only one to coordinate the service for our Lexus RX Hybrid and he has repeatedly, to this point, accommodated all of our needs, which includes getting our vehicle properly serviced without any exaggerated repairs. The quality and reliability of Lexus is becoming evident to us and the excellent service stands out just as much! We look forward to our next service with Alejandro as his professionalism, honesty and personal interest with his customers makes for an exceptional experience! We're confident that our reviews regarding Alejandro, in the near future, will be just as positive & favorable! Thank you, John & Gina
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
John & Gina, we're delighted to hear that Alejandro has been providing exceptional service for your Lexus RX Hybrid at Johnson Lexus of Durham. It's great to know his professionalism and honesty have made a positive impact on your experience. We look forward to continuing this level of service in the future!
I received excellent service from Johnson Lexus.
I received excellent service from Johnson Lexus. They are very knowledgeable and professional. They were eager to please.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your positive experience with Johnson Lexus of Durham at Southpoint! We're delighted to hear that our team provided knowledgeable and professional service. We appreciate your support and look forward to serving you again in the future!
Very easy to deal with.
Very easy to deal with. Salesman and other staff very informative. Knew the answers to every question.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that our team at Johnson Lexus of Durham at Southpoint provided you with an informative and seamless experience. Thank you for choosing us!
Authur was a great help to me, and I was pleased with my
Authur was a great help to me, and I was pleased with my overall experience at the Lexus dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Arthur and the Johnson Lexus of Durham at Southpoint team are thankful for your kind words! We hope to see you again and wish you safe travels down the road!
Eryk Rippenhagen, Julia Hasasneh, and Monica Brown of
Eryk Rippenhagen, Julia Hasasneh, and Monica Brown of Johnson Lexus of Durham combined to provide excellent customer service during our recent purchase of an NC350h. Even beyond customer service, customer happiness was their primary motivator and it worked to get the deal done. Well done.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for recognizing the efforts of Eryk, Julia, and Monica at Johnson Lexus of Durham! We're delighted to hear that their focus on customer happiness made your NC350h purchase a success. Enjoy your new ride!
The purchase of a $57.
The purchase of a $57.4 k Lexus was long (6hrs) and unpleasant. Never experienced this before in all my previous purchases there.
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Peter, we are sorry to hear about the lengthy and unpleasant experience during your recent purchase. We strive for efficient service, and it's disappointing that we fell short this time. We have shared your feedback with our team, and they have let us know they have been in touch to address this directly. If there is anything we can do to further assist you, please let us know. Thank you.
Everything was done as promised.
Everything was done as promised. Rudy kept me informed and was very pleasant. Excellent visit
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Knowing we are providing this level of service and care to you is validating for our team! Thank you for your business, Ed, from Rudy and your friends at Johnson Lexus of Durham at Southpoint!