Reviews
From the minute I pull up to the doors for my service,
From the minute I pull up to the doors for my service, I’m greeted with a smile and positive vibes. My service manager, Rene Cardosa, has been a true professional since day one. I never have to worry about the service or the price. His honesty and knowledge of the Lexus brand is amazing. He’s a gem and probably needs a raise!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Rhonda, thank you for sharing your experience with Rene at Johnson Lexus of Durham at Southpoint! We're pleased to hear that our team's professionalism and expertise have made such a positive impact. See you down the road!
Great, pleasant and patient.
Great, pleasant and patient.. I would definitely recommend his service to others…100% satisfied and use him again for my next purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear you had a great experience at Johnson Lexus of Durham at Southpoint! Thank you for recommending our service, and we look forward to assisting with your next purchase.
Polite and concerned staff.
Polite and concerned staff. Car is washed which I appreciate. Ready when they say it will be.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
This review means a lot to us! Thank you for choosing Johnson Lexus of Durham at Southpoint.
As always, outstanding service.
As always, outstanding service. We purchased our TX from Durham Lexus and have had the opportunity to deal with sales, service and parts departments. All interactions have been great
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience with us at Johnson Lexus of Durham at Southpoint! We're delighted to hear that all departments have met your expectations. We look forward to serving you again!
Greetings Johnson Group Rudy is a Star and wealth of
Greetings Johnson Group Rudy is a Star and wealth of information. He has handled our multiple families cars for years . He is observant and proactive. Sunny Johnson initiated out initial purchase in Raleigh , she’s a great proponent for your company But Rudy has continued to be the driving force that keeps us Johnson Lexus …. Several Florida dealers have tried to get our business… But we are total Rudy / Johnson committed Thanks. Scott Kovens
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Scott, thank you for your loyalty and kind words about Rudy and Sunny at Johnson Lexus of Durham at Southpoint! We're delighted to hear that their dedication has kept you committed to our dealership. We look forward to continuing this relationship with you in the future!
Technician Rene was excellent.
Technician Rene was excellent. Thorough discuss concerning my cars needs and condition. I especially like the video overview of my vehicle. Waiting for car was no issue as WiFi and snacks are available during wait which was very short
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Geary, we're delighted to hear that Rene provided excellent service and you enjoyed the amenities at Johnson Lexus of Durham at Southpoint. Thank you for sharing your experience with us!
Very pleasant dealership and folks.
Very pleasant dealership and folks. Impressive building along with a culture of being upfront with customer. Although I miss the haggling. It seems like the deal is cut and dried This new age of buying a car is pleasant but rigid
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bob, we're glad to hear you enjoyed the atmosphere and transparency at Johnson Lexus of Durham at Southpoint. We appreciate your feedback on the buying process and will keep it in mind as we strive to improve our services. Thanks for sharing your thoughts!
I am deeply satisfied with the expertise and service care
I am deeply satisfied with the expertise and service care demonstrated by Johnson Lexus Southpoint. Rene and team are professionals that know their product and their customer. I’m currently looking for an upgrade and can’t think of a better team to work with. Thank you Rene!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Carlous, we're delighted to hear that Rene and the team at Johnson Lexus of Durham at Southpoint provided you with such excellent service! We look forward to assisting you with your upgrade when you're ready. Thank you for choosing us!
Received a great deal on a L certified Lexus.
Received a great deal on a L certified Lexus. Steven was my sales person and he was awesome to work with. The transaction from test drive through finance maybe took two hours which is a rarity with most car dealers. If the need arises, would not hesitate to reach out to Steven again for another vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing your experience with us at Johnson Lexus of Durham at Southpoint! We're delighted to hear that Steven made the process smooth and efficient. Enjoy your Lexus, and we look forward to assisting you again in the future!
Sales associate was helpful and willing to address
Sales associate was helpful and willing to address needs, as well as quickly advance the process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Susan, thank you for taking the time to review Johnson Lexus of Durham at Southpoint!