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Lombard Toyota

(1,076 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 9:00am–9:00pm 7:00am–9:00pm
Tuesday 9:00am–9:00pm 7:00am–9:00pm
Wednesday 9:00am–9:00am 7:00am–9:00pm
Thursday 9:00am–9:00pm 7:00am–9:00pm
Friday 9:00am–9:00pm 7:00am–9:00pm
Saturday 9:00am–6:00pm 8:00am–4:30pm
Sunday Closed Closed
2015 consumer dealer award
View 1 awards
2015 consumer dealer award
New (888) 269-7838 (888) 269-7838
Used (888) 255-5732 (888) 255-5732
Service (888) 811-3318 (888) 811-3318

Reviews

(1,076 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lombard Toyota from DealerRater.

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We had the pleasure of working with Wesley Radford.

We had the pleasure of working with Wesley Radford. He was very polite and helpful in helping us with the purchase of our 22 Rav4. Thanks to all the persons that helped us with this sale!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Poor customer service also did not call back when they

Poor customer service also did not call back when they said they would also they don't know what they are doing

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.

We had a great experience trading in our previous vehicle

We had a great experience trading in our previous vehicle and buying a new vehicle,

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

We have bought 4 vehicles here over the years.

We have bought 4 vehicles here over the years. Helpful folks! We love Lombard Toyota!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I had an excellent experience when i purchased my car at

I had an excellent experience when i purchased my car at the Lombard Toyota location. Igor Petkovic was an amazing salesman and I definitely recommend going to him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great overall experience.

Great overall experience. Larry and Wes were both very helpful . They assisted me in buying a vehicle to fit my needs, and at a great price! Would recommend them for your next new or used vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Car I looked at was dirty inside.

Car I looked at was dirty inside. They did not try to clean it at all. Also exterior had scratches. The service lights were on also. Shocked they would sell a car in that condition.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Terrible place to buy a car from, their never honest

Terrible place to buy a car from, their never honest about anything. Lot full of Lemons!!!!

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are concerned and we would like to fix it, If you can contact a sales manager we can get it handled the right way. Please contact us and we hope we can assist you.

Was in there about 1 year ago.

Was in there about 1 year ago. I went wanting to buy a new SUV that was in stock after a test ride. The bottom line after talking to the sales person and then the manager I was left alone to sit there for a half hour and just when i got up to walk out the sales person stopped me and said they couldnt do the deal... Although I live close I will not ever go back. Another dealer did make the deal work. They now will miss out on my wife looking for a New Venza !!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.

Been buying and receiving service from Lombard Toyota for

Been buying and receiving service from Lombard Toyota for 20 years. Service is great! Most recently bought from Henry, who was very helpful! Great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Consumer response

Great work!

Consumer response

Thanks, Lombard Toyota!