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Lombard Toyota

(1,078 reviews)
Visit Lombard Toyota
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 4:30pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–9:00pm
Tuesday 9:00am–9:00pm 7:00am–9:00pm
Wednesday 9:00am–9:00am 7:00am–9:00pm
Thursday 9:00am–9:00pm 7:00am–9:00pm
Friday 9:00am–9:00pm 7:00am–9:00pm
Saturday 9:00am–6:00pm 8:00am–4:30pm
Sunday Closed Closed
2015 consumer dealer award
View 1 awards
2015 consumer dealer award
New (888) 269-7838 (888) 269-7838
Used (888) 255-5732 (888) 255-5732
Service (888) 811-3318 (888) 811-3318

Reviews

(1,078 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lombard Toyota from DealerRater.

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Thanks Kenny Jordan Easy to work with and a pleasant

Thanks Kenny Jordan Easy to work with and a pleasant experience different experience with Kenny

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Absolute top notch service!

Absolute top notch service! Jake is the best, will never lease anywhere else. Great friendly business.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I contacted them via Cars.

I contacted them via Cars.com about a specific vehicle I am actively looking for in a hard to find color. I'm a serious preapproved buyer (specifically for this vehicle on their lot!) with a hefty down payment and ready to buy. The listing is allegedly new and I couldn't get the dealership to send me any pictures, hold the car with or without a deposit until I get there within 24 hours, or apparently accept my financing through my credit union. Never had a dealership basically refuse to sell me something when I'm sitting here with cash in hand and was clear that I want to buy the vehicle. Bizarre. Further, the salesperson assigned to me never answered any of my questions or actually facilitated anything. Literally every question I asked was met with "I'll ask my manager." Sometimes I eventually received an answer, sometimes not.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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Alek was very professional and knowledgeable.

Alek was very professional and knowledgeable. He made the purchasing process smooth and efficiant. Kenny’s assistence throughout the purchasing process was very informational and helpful. Kudos to the Lombard Toyota team.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Jake porter was excellent and so was the manager Igor.

Jake porter was excellent and so was the manager Igor. They helped me so much and such. Great experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Wonderful and professional Toyota dealer.

Wonderful and professional Toyota dealer. Highly recommended. Smooth and easy entire process and nice employess.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I went in to test drive a Corolla.

I went in to test drive a Corolla. Larry was my point person. He knew all the options included on the SE trim. I had been considering a honda civic. But, after driving the Corolla and some serious negotiation, I drove out that night in my brand new car. They stayed open late and made sure I understood everything. I can't recommend them highly enough.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

80 days ago I purchased a certified rav4 paying over 30k,

80 days ago I purchased a certified rav4 paying over 30k, earlier this week there was a little snow driving my child to school, we slid, I took the car to the dealership and it needed tires. It will cost me $1450 at Christmas time. I talked to the managers hoping they will make it right, they said I didn't purchase a new car and I don't have to replace my tires (4/32) at this time. of course if it were their family they would need new tires. unfortunately I trusted their reputation

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.

Geries has amazing made it happen stress free.

Geries has amazing made it happen stress free. Was awesome working on my new purchase with him. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

We just purchased a new Rav 4.

We just purchased a new Rav 4. Mr. Wesley Radford was our contact. Very professional and knew the inventory. He made our experience easy and enjoyable. 5 stars. All staff friendly and courteous.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.