Reviews
Outstanding sales associate.
Outstanding sales associate. Bob gave us zero pressure on the purchasing our new Cadillac. He explained EVERYTHING to us throughout the viewing of the Cadillac and during the purchasing process. He went above and beyond helping ME with understanding the technical aspects of my new Cadillac. I’m not savvy with that stuff. I’m looking forward to meeting the service dept for any needs I may have in future. Everything was explained to us and I’m so elated with our new car. We live in Daytona area and happy we decided to stop and look to see what Fields had to offer us. Thank you very much to Bob for making our car buying enjoyable. Also thank you Lena at the in house grill for ur hospitality. Everything was delicious. Bunny LaRosa , Port Orange, Fl
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Bunny, thank you so much for your kind words! We're delighted to hear that Bob provided outstanding service and made your car buying experience enjoyable. We appreciate your business and hope you enjoy every moment with your new Cadillac. If you ever need anything in the future, don't hesitate to reach out. Have a fantastic day! -The Fields Cadillac St. Augustine Team
Absolutely everyone was extremely helpful , courteous,
Absolutely everyone was extremely helpful , courteous, friendly, and kind. Rowdy Russell terriers tail was happy all day. Thank you all!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for this stellar review of Fields Cadillac St. Augustine! We are grateful for your feedback and hope to assist you again down the road!
Very efficient customer care always provided by the
Very efficient customer care always provided by the Fields St. Augustine customer service team. Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review! We are thrilled to hear that you had a successful service experience working with the Fields Cadillac St. Augustine team. Drive safely, and we hope to see you back!
Love Fields Cadillac St Augustine, Fl.
Love Fields Cadillac St Augustine, Fl. It’s a pleasure to have someone answer the phone promptly with professionalism. They quickly understand what to need and transfer you to the right department. If no answer, they quickly return to you and take a message. Jake was great and went over the problem and cost effectively. I got a loaner car and even be driver was great. I highly recommend Fiekds of St Augustine.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so glad to hear that you had such a positive experience with our team at Fields Cadillac St. Augustine! Thank you for highlighting our team's commitment to customer service and clear communication. Jake will appreciate the kind words, and we are all grateful for the recommendation. See you next time!
Called for an oil change.
Called for an oil change. Joe got me in within an hour and back on the road shortly thereafter!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're thrilled Joe could complete your oil change so promptly! Thanks for choosing Fields Cadillac St. Augustine, Fred!
You folks are always my go to dealership, you've been taking great care of my Cadillac since 2015!! (And you feed me too!!)
Joe was excellent.
Joe was excellent. I bought my last 4 new cars from Fields. 2 Cadillacs and 2 Benz. All excellent. Joe and team are perfect. 5 stars to Joe. Thank you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review! We appreciate the kind feedback about Joe and hope to see you back again at Fields Cadillac St. Augustine. Safe travels!
Your salesman Brian Woodruff was excellent He was
Your salesman Brian Woodruff was excellent He was professional (rare upon most car salesman) Your closing agent was also professional and a pleasure to deal with
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the review, Herbert! We appreciate the kind feedback about Brian and hope to see you again at Fields Cadillac St. Augustine. Safe travels!
Our buying experience was easy with no hassle.
Our buying experience was easy with no hassle. Bob was very polite and attentive to our offer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are so glad to hear that your buying experience with Bob was fantastic! Thanks for choosing Fields Cadillac St. Augustine.
Great dealership to purchase a vehicle and later the fact
Great dealership to purchase a vehicle and later the fact that the service department has a. Fantastic staff, starting with my writer Joseph (Joe).
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Abe, your review is music to our ears! We're delighted to hear you've had a fantastic experience with both our sales and service teams — thanks for giving Joe a shout-out. We look forward to seeing you again at Fields Cadillac St. Augustine!
Very pleasant at arrival, was treated like a member of
Very pleasant at arrival, was treated like a member of the family. Suggested we check out the cafe while they started paperwork and maintenance on the SUV. We were contacted several times during the process and given updates. We were pleased. Thank you again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to hear you enjoyed your experience at Fields Cadillac St. Augustine, Lyleschreck! Our team takes pride in treating our customers like family and keeping them informed throughout the process. We hope you had a chance to enjoy the cafe and are satisfied with your SUV's maintenance. Thank you for choosing us, have a great day!