Reviews
Always pleasant and efficient when I bring the car in for
Always pleasant and efficient when I bring the car in for service. Keeps up with the required maintenance items. A pleasant environment to wait for your vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're proud to be your go-to place for an efficient and quality vehicle service! Thanks for trusting Fields Cadillac St. Augustine with your business!
Got to say Joe my service advisor and Jason my service
Got to say Joe my service advisor and Jason my service technician gave me first class service through the whole process. I felt they both actually cared about my needs and gave me straight up upfront cost of recommendations Jason suggested after thoroughly inspecting my older Cadillac. Joe and I agreed on what Jason recommended and Jason jumped on it. I was actually surprised how nice the experience was and how quickly all services were completed. No surprises, just upfront and fair pricing with excellent service. Yes, I will be continuing to use Fields Cadillac service department for all my Cadillacs needs in the future thanks to Joe and Jason!!!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Tonyh, we're thrilled that Joe and Jason provided you with first-class service during your visit to Fields Cadillac St. Augustine! We're delighted to hear that they gave you upfront and fair pricing for the recommended services, completed everything quickly without any surprises. Your trust in us means a lot and we look forward to taking care of all your Cadillac's needs in the future.
My experience at Fields Cadillac was exceptional.
My experience at Fields Cadillac was exceptional.Joe was so informative about the issue with my car & the mechanic had it fixed. Immediately.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're thrilled to hear that you had an exceptional experience with Joe and the team, Yvonne! We appreciate your support and hope to have the opportunity to assist you with any future service needs at Fields Cadillac St. Augustine.
Great group of people, truly put customers first here,
Great group of people, truly put customers first here, now going on 7 SUV’s in 4 years!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Calvin, thank you so much for your ongoing business with Fields Cadillac St. Augustine! We are lucky to have you as a five-star customer. See you back for that next SUV!
After coming to this location I will not go anywhere
After coming to this location I will not go anywhere else, they truly care for the customer and goes the extra mile to make sure we are HAPPY!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Calvin, we're so glad to hear that you had a great experience at Fields Cadillac St. Augustine! Our team takes great pride in providing excellent service and making sure our customers are happy. Thank you for your support, and drive safe!
The showroom floor is shinier than patent leather shoes.
The showroom floor is shinier than patent leather shoes. Do NOT wear a short skirt. Knowledgeable staff, elegant welcoming environment. My itty bitty (but huge to me) used car purchase was still treated like a top sale, and that was nice.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate you choosing Fields Cadillac St. Augustine! We're glad to hear that you enjoyed our welcoming environment along with the attentive assistance from our team. Congrats on your purchase, and we hope to see you again down the road!
I brought my XT5 in for service today and was kindly
I brought my XT5 in for service today and was kindly greeted right as I pulled up and I was taken right into the service office with Joe. Joe was very nice, professional and knowledgeable. Everyone I met in the dealership was extremely nice! I will be returning for here for my next servicing.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your 5-star review, Gena. It's our pleasure to provide friendly and knowledgeable service, and we're glad that Joe and the team could help make your experience great. Drive safely, and we look forward to serving you again down the road!
Excellent service and I brought in a used Cadillac XT5 for an oil change and filter. They rotated my tires and did a 7 point inspection. $204 and some change. Everything was okay for at least another year, I’m very happy with the customer service here! Probably will buy another in a year or less.
Dealership was very easy to work with, fair trade in
Dealership was very easy to work with, fair trade in value, and negotiated on the price with little resistance. Overall great dealership to work with.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're thrilled you had a hassle-free experience at Fields Cadillac St. Augustine! It's great to hear that our team made the trade-in process easy and offered you a fair value for your vehicle. Thank you for sharing your positive feedback with us - cheers to the road ahead!
Joe my service writer is awesome!
Joe my service writer is awesome! I’ll be returning to the dealership for now on.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are so glad to hear that Joe and the Fields Cadillac St. Augustine team earned your loyal business. Thank you for trusting us with your service needs!
No hassle, no pressure, and no unpleasant surprises.
No hassle, no pressure, and no unpleasant surprises. From the minute you walk in the door everyone from reception, to sales, to finance is friendly and helpful. Matt was terrific to work with. Never any pressure--always responsive, reliable, and honest.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Your review is music to our ears! We're delighted to hear that Matt provided such a memorable car-buying experience for you at Fields Cadillac St. Augustine. Our team is dedicated to complete customer satisfaction and honest transactions. Let us know if there's anything else we can do to help - take care!