Reviews
Once again great service.
Once again great service. Joe was on top of our concerns. We drive from Tallahhassee to have our 2 Cadillac service here . Thank you for taking great care of our cars.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're thrilled to hear Joe took excellent care of your Cadillacs during your visit. Thank you for making the drive from Tallahassee to see us here at Fields Cadillac St. Augustine! Your support is greatly appreciated and we look forward to assisting you with all future needs.
Salesman was very relatable, finance lady a lil
Salesman was very relatable, finance lady a lil unpleasant, but maybe because it was the end of the work day. Feel she could have been more accommodating, spending my little 30k!!
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the review! We are so glad to hear that you had such a successful purchase experience working with us. With regard to the rest of your feedback, we apologize for the way you were treated during financing and would appreciate the chance to speak with you to see what more we can do to address your concerns. If you are willing to discuss this further, please feel free to reach out. Best, Bryan Andrews - Sales Manager - (904) 823-3000
Salesman was very relatable, finance lady a lil unpleasant, but maybe because it was the end of the work day. Feel she could have been more accommodating, spending my little 30k!!
Very efficient people thru all the processes and Matt
Very efficient people thru all the processes and Matt Powell is an excellent sales person.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's wonderful to hear Matt took great care of you during your visit to Fields Cadillac St. Augustine. Thank you for taking the time to share your feedback, and drive safe!
Jake is the man.
Jake is the man. he always handles my issues with the car and I don't have to take it back for a repeat on same issue. Good people
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are grateful to hear how Jake and the team provided you with great service, Richard! Thank you for choosing Fields Cadillac St. Augustine and for sharing your experience. We hope to see you back again down the road!
Totally customer service oriented.
Totally customer service oriented. All questions answered and issue with my car resolved. A great place to do business.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so pleased to have been able to meet your needs and get your car back to top condition! Fields Cadillac St. Augustine prides itself on providing exceptional customer service, and we're glad that our team could live up to that standard in your experience. Thank you for sharing your positive feedback!
Jake is very knowledgeable and provided excellent
Jake is very knowledgeable and provided excellent service. I will not take my vehicles any any other dealer.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review, AJ! We are so glad to hear that you had a successful service experience working with Jake and the Fields Cadillac St. Augustine team. Drive safely, and we hope to see you back again down the road!
Oil change and tire rotation, plus had remote battery
Oil change and tire rotation, plus had remote battery changed and tire looked at! They did a great job, cleaned car, had breakfast while I waited and was done in record time. The price was reasonable too! The employees at this dealership are very nice and helpful too!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are glad to hear that you are satisfied with our pricing and top-notch service. Thank you for supporting the Fields Cadillac St. Augustine team.
The sales and service departments have both provides
The sales and service departments have both provides excellent and timely assistance in a professional manner.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very appreciative of your kind review, and we're glad that our sales and service departments at Fields Cadillac St. Augustine were able to assist you in a timely and efficient manner. Thank you for your business and support!
First class experience!
First class experience! John Cummins took very good care of my wife and me. Met all of our expectations.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are thrilled to see your five-star recommendation! John and the rest of our team aim to provide every customer with a first-class experience at Fields Cadillac St. Augustine. Thank you for trusting us with your automotive needs and we hope to see you again down the road.
This is the best car dealership I have ever been to.
This is the best car dealership I have ever been to. It is run extremely well and every employee I came into contact with was friendly and asked if I needed anything. Joe, my service coordinator was awesome and you could tell he takes great pride in his work.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so glad to hear that you had an amazing experience with us! Providing exceptional customer service is our top priority here at Fields Cadillac St. Augustine and we're thrilled to know that our team went above and beyond to make your visit special. We'll be sure to pass on your kind words to Joe. Thank you!