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Fields Cadillac St. Augustine

(692 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:30am–5:30pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–6:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2024 consumer dealer award
View 2 awards
2024 consumer dealer award 2023 consumer dealer award
New (888) 461-2485 (888) 461-2485
Used (888) 711-0073 (888) 711-0073
Service (877) 392-1641 (877) 392-1641

Reviews

(692 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fields Cadillac St. Augustine from DealerRater.

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They were real quick on the paper work.

They were real quick on the paper work. I wish the car came with at the minimum a full tank of gas.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for this feedback! We are glad to hear that you had a successful purchase experience working with us. If there is anything more we can do to assist you, please don't hesitate to reach out! - The Fields Cadillac xx. Augustine team

Always prompt and courteous.

Always prompt and courteous. Everything is explained before any work is done. The people make the experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Your five-star review for the Fields Cadillac xx. Augustine team made our day! Thank you for supporting our services.

While I wished their ‘pencil’ was a bit sharper for trade

While I wished their ‘pencil’ was a bit sharper for trade in, they were accommodating with a loaner , until my vehicle arrives at dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback. We are glad to hear that you are satisfied with the accommodations for your vehicle.

Thus far it’s been a very good relationship.

Thus far it’s been a very good relationship. We service both our GMC vehicles at this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It is a pleasure having you as a valued Fields Cadillac xx. Augustine customer! Thank you for sharing and leaving a five-star review.

It was essy to make an appointment.

It was essy to make an appointment. Very accommodating. Joe was a pleasure to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that Joe took such great care of you! Thank you for choosing Fields Cadillac xx. Augustine and for sharing your experience. We hope to see you again in the future!

This dealership offers the best service experience.

This dealership offers the best service experience. It's always definitely a 5 star experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Feedback like this means the world to us here at Fields Cadillac xx. Augustine! Thank you for the positive review!

Consumer response

This dealership offers the best service experience. It's always definitely a 5 star experience.

I have been a very satisfied customer of Fields, St

I have been a very satisfied customer of Fields, St Augustine for all the years Fields has owned the dealership. I have always experienced professional care from the service Department, Joe Ammirati is my service advisor. I have purchased two vehicles from Fields and experienced the most caring, professional salesmanship from Matt Powell for both purchases. He most certainly will be my 'Go To Guy' for any future purchases. My recent visit was for service and also resulted in a trade/purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Your review is music to our ears! We're ecstatic Joe, Matt and the rest of the team have offered professional service that's earned your confidence. Thank you for all your support of Fields Cadillac xx. Augustine. We look forward to working with you again next time!

Top notch service and excellent customer service every

Top notch service and excellent customer service every time. Always respectful of the customers time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review, David! We are so glad to hear that you had a successful service experience working with the Fields Cadillac xx. Augustine team. Drive safely, and we hope to see you back again down the road!

Their Service Dept is top notch.

Their Service Dept is top notch. They inspected my Tahoe and Joe explained what was needed. He helped prioritize the work and made sure all was completed on time. He also saw I had GM Rewards available and worked to get them applied to reduce my cost.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for the great review of Fields Cadillac xx. Augustine. It is exciting to hear that Joe provided excellent service at a reduced cost! We are grateful for your support!

The staff at the Fields dealership were very

The staff at the Fields dealership were very knowledgeable and were very nice to deal with. Matt West is a valuable asset to this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the great review of Matt and our team here at Fields Cadillac xx. Augustine! We appreciate it!