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Fields Cadillac St. Augustine

(690 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:30am–5:30pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–6:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2024 consumer dealer award
View 2 awards
2024 consumer dealer award 2023 consumer dealer award
New (888) 461-2485 (888) 461-2485
Used (888) 711-0073 (888) 711-0073
Service (877) 392-1641 (877) 392-1641

Reviews

(690 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fields Cadillac St. Augustine from DealerRater.

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Will take me on short notice and get my car repaired in

Will take me on short notice and get my car repaired in short order. Service Department personnel are all a very professional group of individuals.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for taking the time to recommend Fields Cadillac xx. Augustine! We're delighted that your experience with us went seamlessly from start to finish. Safe travels and Happy New Year!

My service writer Joe was great!

My service writer Joe was great! He took care of my problem VERY HAPPY now!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving Fields Cadillac xx. Augustine this wonderful review and for trusting us with your vehicle's care. It was our pleasure to serve you! Joe will appreciate the shoutout. Have a great day and keep us in mind for any future needs!

Joe and the folks in Service did a fine job bailing me

Joe and the folks in Service did a fine job bailing me out of a problem that had to be fixed. They took me in unscheduled on a Saturday and got me back on the road within an hour.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hey Bruce -- So glad we were able to help. At Fields Cadillac xx. Augustine, we pride ourselves on fixing our customers problems FAST! It's awesome that we were able to get you back up and running within an hour. Hope to see you out there on the road! Cheers!

Awesome dealer and a wonderful salesman I’ve bought 5

Awesome dealer and a wonderful salesman I’ve bought 5 vehicles from them so far and don’t ever look anywhere else And I drive 45 minutes to get there

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Our team is exactly as you described, Dianne. We have a passion for assisting clients, and are delighted to hear we have kept you happy! Enjoy your new ride and thank you for your business from your friends at Fields Cadillac xx. Augustine!

My experience with Fields Cadillac has always been great

My experience with Fields Cadillac has always been great from the time of purchase to each and every service appointment. Drive in to service with no appointment and you are taken care of no matter how minor or major the repairs are.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We’re glad we could deliver a 5-star experience! We hope to see you again here at Fields Cadillac xx. Augustine!

Best dealership I have dealt.

Best dealership I have dealt. Bought or leased 7 cars from Fields, NO PRESSURE at all. Jim treats you like friend.( Jim Seery)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for being a loyal customer of Fields Cadillac xx. Augustine! We truly appreciate your shoutout to Jim and look forward to seeing you again!

Just bought my lease on a 19 XT5 This is the 6th vehicle

Just bought my lease on a 19 XT5 This is the 6th vehicle I leased or bought. The sales person Jim Seary is the best. NO Pressure sales. From service to finance very customer. friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Congrats on your vehicle! We're happy to hear that you loved working with Jim and felt comfortable the entire time. --Fields Cadillac xx. Augustine team

Fantastic people and that’s what I look for when I’m

Fantastic people and that’s what I look for when I’m doing business this dealership Fields Cadillac went over the top when I had service on my car. I called Cadillac Roadside Service and with in an hour my car was repaired I elated thank you all.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that our team took such great care of you! Thank you for choosing Fields Cadillac xx. Augustine and for sharing your experience. Safe travels ahead!

Our go to dealer for all our Cadillac needs, great

Our go to dealer for all our Cadillac needs, great service, reasonable prices. Management, service and sales staff very attentive to customer needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the 5-star rating of our team here at Fields Cadillac xx. Augustine! We appreciate it!

Made an appointment, as soon as I pulled up they were

Made an appointment, as soon as I pulled up they were ready and expecting me. We had a lovely Breakfast at their Courtesy Luncheon area by a server for Free while waiting for our Car. Extremely Clean and Friendly Dealership! We will be back for Future Service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are thrilled that our team made your experience so smooth and seamless! Thank you for choosing Fields Cadillac xx. Augustine and for sharing your support. Drive safely until we see you next!