Reviews
GM 2019 Silverado
We have worked with Clint on our last four vehicles. He returns calls and texts quickly. He always makes sure that he listens to exactly what we want, and he makes sure that we always leave 100% satisfied.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Reviews like yours are truly a breath of fresh air! Clint is truly an invaluable asset and we appreciate everything that he does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Best regards, Tony Starkey, Customer Experience Manager TStarkey@bobpoynter.com
Service work
Great! Everything and everyone went well and were very professional
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Best regards, Tony Starkey, Customer Experience Manager TStarkey@bobpoynter.com
Oil change and tire rotation
Friendly Staff, Quality Service, work was done in a timely maner and the waiting area was very comfortable. I highly recommend Bob Poynter GM in Seymour.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We appreciate your marvelous feedback, Trent. It's our commitment to ensure quality customer care by providing clean and comfortable facilities as well as friendly and timely service to our guests. Please come see us for any future needs. Thanks again! Best regards, Tony Starkey, Customer Experience Manager TStarkey@bobpoynter.com
Great place to buy or get service from!!!
Go to see The friendly and professional sales personnel at Bob Poynter GM /Chevrolet for all your needs! JD Roberts and Clint Waskom especially work hard for the customer!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mark, reviews like yours are truly a breath of fresh air! JD and Clint are truly invaluable assets and we appreciate everything that they both do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Tony Starkey, Customer Experience Manager TStarkey@bobpoynter.com
Great Buying experience
Highly recommend Bob Poynter. Clint Waskom was very easy to work with. Once I picked out my truck I was financed and out the door in approximately 45 minutes with a great deal. A+++
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Steve, we're delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Tony Starkey, Customer Experience Manager TStarkey@bobpoynter.com
Easiest and most pleasant car buying experience
Great customer service! Clint, the salesperson, was very fair negotiating over price and trade-in. He was pkeasant and I never felt pressured. Even got a better loan rate! I love the car...although it's used (2016), it's in excellent condition and is a make/model with a hard to find 2nd row bench seat. I couldn't be happier. If you're looking for a car, go see them!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much, Debbie! It was truly a pleasure to have you as a customer, so we're happy to know that the feelings are mutual. Please feel free to give us a call if you need anything else in the future. Take care, George Hubbard | General Sales Manager | 513-221-5600
Honest simple car buying experience ��
I cannot say how impressed I was with all of my dealings with Bob Poynter GM. Gray Nelson answered all of my questions and made a deal work quick and efficiently. I rented a car and drove 7.5 hours one way to pick up my new vehicle. No surprises, just an honest and efficient buying experience. Hats off to Gray on being awesome to deal with.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, George Hubbard | General Sales Manager | 513-221-5600
BAIT AND SWITCH
Posted a vehicle online for a much cheaper price than they would sell it for just to get calls and people in the door. Led me on for 2 days and then as soon as they felt like it oops, there was an error in our pricing. Its actually 5,000 more. Let me show you something else. Dishonesty and lies.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Horrible service department
They never fixed the car after having for over 8 weeks . Each time they called saying we can’t figure it out you just need to come get it, I contacted other mechanics explaining issues and I even provided other mechanics contact information and insights but they refused to listen. After they had called me numerous times wanting their loaner back to come get my vehicle telling me it was all ready to go I show up and the seats are down with parts strewn all over the inside, the entire wiper assembly laying in the back with one of the wipers being broken, dirty external panels laying on the upholstery . I would never recommend taking a vehicle to bob poynter service.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Customer
Good fair no hassle place to buy a car.Customers. are treated with respect.They do what ever they can to please the customer.No hard pressures. Very happy
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Best, Tony Starkey, Customer Experience Manager TStarkey@bobpoynter.com