Reviews
Excellent Customer Satisfaction
No matter what department you go to for your vehicle needs every staff member is concerned about you. They will go out of their way for their customers!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, Tony Starkey, Customer Experience Manager TStarkey@bobpoynter.com
Bill Everhart
I have been buying vehicles from Bob Poynter Chevrolet for as long as Bob has had the dealership in Seymour. I have never had anything but the best possible service, best possible buying experience, and best overall customer service that I could expect. George Covey has always been who I consider to be my personal contact with the dealership from his days in the service department to my current contact for purchasing new or used vehicles. I have no need to go anywhere else for my transportation needs.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best, Tony Starkey, Customer Experience Manager TStarkey@bobpoynter.com
bumbling brits bonus buy
Came up from Kentucky after looking all over web for car for wife. Had to be AWD and certain year/mileage. Getting disillusioned with whole process. Checked out one here and had to bring wife up. Great salesmen with no pushing. Very easy to work with and even though slightly higher on miles felt very good about purchase and whole experience. Great price and no hidden fees. Would recommend to friends and family
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Tony Starkey, Customer Experience Manager TStarkey@bobpoynter.com
Great exceeded all expectations
Excellent service polite and felt like I was dealing with honest people. Clint went out of his way to see that my wife and I were able to purchase a quality truck. I walked away knowing that I was getting what I paid for
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Best, Tony Starkey, Customer Experience Manager TStarkey@bobpoynter.com
Ford f-150
I found the truck I wanted and no hassle deal and drove it home same day. A few days later notice a blemish in the paint on drivers door and took it back and they made it right. And it looks great. I am very happy.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Best, Tony Starkey, Customer Experience Manager TStarkey@bobpoynter.com
Satisfied customer
It is hard to find these days but Poynter’s is a company that is actually a pleasure to do business with. This is considering all types of companies not just car dealers.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Best, Tony Starkey, Customer Experience Manager TStarkey@bobpoynter.com
Bought a used Car
Worked with Joe Browning via Online 99% of the deal. I drove up from Evansville for the test drive. I had the Keys in hand and was back on my way home in under an hour. Joe was Awesome from start to finish. I highly recommend this lot
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Tony Starkey, Customer Experience Manager TStarkey@bobpoynter.com
fast friendly service!
Clayton and the Poynter team are on their game! In and out with 90 minutes.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for this amazing review, Jeff! We really appreciate your business. Tony Starkey, Customer Experience Manager TStarkey@bobpoynter.com
The staff was very friendly
Everyone was very nice and the process was quick and easy. We did not feel pressured at all. We asked that the car be detailed cleaned before we pick it up and that was not a good job but we called and asked if it could be done again and they said yes
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Tony Starkey, Customer Experience Manager TStarkey@bobpoynter.com
David
Had a brake pad fail By coming apart and gouging the rotor. The service department did a quick and quality job replacing the front pads and rotors on both front wheels. I am very pleased.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Tony Starkey, Customer Experience Manager TStarkey@bobpoynter.com