Reviews
Very Satisfied Customer
Customer service is EXCELLENT here! When I call to make an appointment or inquiry, I speak to a helpful and courteous person - not an automated system. Their waiting area is exceptional, with free beverages and snacks - all high quality and including healthy choices. They review current and upcoming maintenance needs, and even provide a free car wash! From beginning to end, my experiences here have always been great! I sincerely believe the quality of care they give my car is why it?s still running at 233,000 miles!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Love my truck!!
Always a great buying experience at Boucher!... They treat you like family!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Brett, thank you for your kind words and congratulations on your new vehicle! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Great service
Very fast and professional reasonably priced would use again
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
It is great to hear our Staff took such great care of you! We hope to see you here again!
Got what I wanted
Great overall experience that included purchasing my ideal car and being comfortable during the whole buying process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Tire repair
Everyone was very friendly and helpful.I had a tire repair,
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Your satisfaction means a lot to us, and we truly appreciate you choosing Gordie Boucher of West Bend for all of your automotive needs. Please don't hesitate to call if you'd like further assistance with your tires.
Gordie Boucher Ford West Bend, WI
Gordie Boucher Lincoln & Ford in West Bend, WI truly has an outstanding service department. They have been servicing my 2003 Ford F-150 FX4 Supercrew for 7+ years and their customer service is second to none. The auto technicians thorough workmanship is what truly sets this dealership apart from most. Keep up the fine service and work!! OH, by the way, their service waiting lounge is wonderful!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
The works
I feel your employees are honest with me about repairs needed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We really appreciate your feedback! We believe honesty is the best policy and we're happy to hear that your experience reflected this! We hope to be of service to you again! Take care!
First experience
My wife and I had never been to the dealership before we purchased our vehicle. However, they treated us as if we had been there a 100 times before. They gave me a great trade in value for my old truck and help us with the purchase of our new truck. Would definitely go back.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great employee base
I receive fast appointment time and service. Have had a screen problem and they have been following Lincolns suggestions to fix but just not quite there yet. Not faulting the dealership but, Lincoln. This problem will not keep me from buying another Lincoln from this dealership in the future. Just a great bunch of workers who are striving to do their best for their customers.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jean, thank you for your wonderful response to the quality of service our Staff provides! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Ford F250
Chris and staff are the BEST!!! They always take great care of me and make sure that I am completely satisfied.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase