Skip to main content

Gordie Boucher Ford Lincoln of West Bend

(2,740 reviews)
Visit Gordie Boucher Ford Lincoln of West Bend
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 5:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–5:30pm
Tuesday 9:00am–8:00pm 7:00am–5:30pm
Wednesday 9:00am–8:00pm 7:00am–5:30pm
Thursday 9:00am–8:00pm 7:00am–5:30pm
Friday 9:00am–8:00pm 7:00am–5:30pm
Saturday 9:00am–5:00pm 8:00am–12:00pm
Sunday Closed Closed
2024 consumer dealer award
View 1 awards
2024 consumer dealer award
New (262) 384-4357 (262) 384-4357
Used (262) 384-4356 (262) 384-4356
Service (262) 384-4360 (262) 384-4360

Reviews

(2,740 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gordie Boucher Ford Lincoln of West Bend from DealerRater.

Want to share your experience with this dealership?

Write a review

F350 service

Great and speedy service as promised. Profesional employees who care and do great work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Bradford, your positive review means a lot to us and we?re happy we could get you back on the road in a timely manner! We will be sure to share your comments with the team. Safe travels!

Lincoln Purchase

First time visit to this dealership, ended up buying a car. Pleasant experience no pressure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We really appreciate your feedback! We're happy to hear that everything was completed to your satisfaction! Safe travels!

Service work

I had a great experience from the time i called and made the appointment to the time I picked my vehicle up when the work was complete. I had just washed my windows on the inside, they had left fingerprints on all the windows from the work completed BUT this did not upset me at all because my car really needed to be washed and when i picked it up it was clean and shining!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Melissa, we are delighted to have provided such a great service experience for you. Please let us know if you have any additional questions about services you received and thank you again for choosing Gordie Boucher of West Bend!

Geordie Boucher, West Bend Wi.

Pleasant service associate., fast service, no issues at all

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Janice, thank you for your wonderful response to the quality of service our Staff provides! If there is anything else we can do to assist you, please let us know! Take care!

Ford Escape

Worked with Andrew Conner they didn't have the exact car we were looking for but he was able to bring one up from a different dealership. Andrew was very helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

customer

Had two replacement parts installed, the Works done, and a vehicle recall reviewed and resolved. All accomplished 100%.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Gordie Bouche

I was very disappointed for when arriving to pick up my New Truck the hood had divots all over the hood, plus a dink in the passenger door I was told it was from acid rain. The Service manager came out to look and he offered to have it painted...Really a new truck, he should have offered to find a new one!!! I searched the web and found 13 within 300 miles. So needless to say I am not happy. Will see how the paint job turns out...

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 2.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 1.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Todd, we are extremely disappointed to learn of this situation you have described. Please give us a call at (800) 924-4735 if you?d like to discuss this matter further. Thank you again for your honest feedback and we look forward to hearing from you. Take care.

Excellent service

Customer service is excellent in all categories! The people are very attentive to your needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Paul, thank you for taking the time to notice our team's efforts and for leaving such an awesome review! At Gordie Boucher of West Bend, we value our customers and we look forward to seeing you on your next visit. Take care!

Service

Friendly people and quick repairs, clean facilities

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

2015 F150

In and out in less time then expected.Pulse the accommodations were great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No