Reviews
Staff was informative and understanding of my questions
Staff was informative and understanding of my questions and concerns. Loved my experience here! Highly recommend
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Allison, Thank you for your very kind review. Nicolas, Corey, and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford Lincoln of West Bend. Joe Hohmann Service Manager 262-338-3379
bad service.
bad service....went in for an oil change & ended up with a water pump AND a $1000 dollar bill!
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Joe Hohmann Service Manager 262-338-3379
Pleasantly uneventful.
Pleasantly uneventful. People were very courteous. Clean waiting room. Good snacks. Quick and easy access
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Gordie Boucher Ford Lincoln of West Bend. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Great Service done in very timely & satisfying
Great Service done in very timely & satisfying fashion😜🤙🤙Definitely caring about the customers & quality of work done🤙🤙
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if John, Joseph, and our team can further assist.
Our salesman Mike was very kind, professional and patient
Our salesman Mike was very kind, professional and patient as we looked at and test drove different vehicles. Lots of information on each trying to explain the technology and safety features to two technologicaly unsave people. God bless him! Finally settled on the edge and could not be more happy with the it. Mike and Gordie Boucher continue to reach out to explain any questions or concerns we may have with vehicle which is very comforting given some of the technology in todays fleet. All in all we had and continue to have a very pleasant experience with Mike and Gordie Boucher. Thank you for taking care of our needs and having our backs as we learn all this new stuff!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Here at Gordie Boucher Ford Lincoln of West Bend, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience working with Michael, and it was a pleasure having you at the dealership. We appreciate your review!
Very professional Scott and Eugene were very helpful in
Very professional Scott and Eugene were very helpful in getting me into the vehicle I needed for my lifestyle. Took me on multiple test drives and were not pushy for a sale. Allowed me to do my research and come with question.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Alex, Thank you for taking the time to share your thoughts on working with Scott, Eugene, and our team. We're glad to hear we delivered such a great experience!
Great place to go to buy a car.
Great place to go to buy a car. Very accommodating and very knowledgeable and polite!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Patty, Thanks for sharing your thoughts about your experience with Gordie Boucher Ford Lincoln of West Bend. We appreciate your business and hope to see you again soon!
I've been around a long time, and purchasing new vehicles
I've been around a long time, and purchasing new vehicles is an experience I' ve never enjoyed the experience. Recently, however, we worked with Amanda at Gordy Boucher on the purchase of a new F150. The truck is nice but more importantly Amanda was great to work with. She was honest, professional, and not pushy. She was also very knowledgeable on the products she we selling. The delivery process was also very thorough. She went through all the features of the new vehicle and really new her stuff.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Randy, we are lucky to have Amanda on our team! Please don't hesitate to reach out to us if there's anything more we can do!
I was treated very professional and will continue to use
I was treated very professional and will continue to use Gordie Boucher for future repairs
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Randy, we pride ourselves on quality and professionalism, so we're happy to hear you enjoyed your recent visit! We're looking forward to your next visit with us!
Everyone is friendly.
Everyone is friendly. Did what they could to make the deal that worked for us.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Jim, thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.