Reviews
susangru@gmail.com
I was able to wait for my cars oil change and muti point inspection. And it was performed in a reasonable time. I have a 2014 Volt and there are not a lot of service options on who can work on this car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
James, We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
Innocenti
Employees were extremely serviceable. They followed up on me multiple times after purchasing the vehicle to see if I needed any help or assistance with the car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
James, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
Mr. Leach
Most excellent very happy with the service provided by service advisor John Grabowith and smog/ mechanic Peter (unknown last name), for listening and getting my vehicles smog issues taken care of. Thank you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Joseph, thank you for your kind review; we are happy to pass along your comments to the team here at Simpson Chevrolet of Irvine! We sincerely value your business and look forward to your next visit!
Car owner
A+ service and Randy the sales person he is just honest,, I did and will continue to drive from Las Vegas NV to Irvine Simpson Chevy to have my car serviced and will definitely buy from them again ,,, I bought a new 2021 suburban,,, a new 2023 suburban and just ordered a new 2025 ,,, it is worth the drive to me and to have honesty in buying.this company is no xx.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Steven, your satisfaction is important to us, so we want to sincerely thank you for choosing Simpson Chevrolet of Irvine and we hope to see you again soon!
Service
Very good service to customer. Responsible. My battery died ad need a longer time to replace, they gave me a loaner car to me to use.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Karson, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Buing a BOLT EUV
All the associates we interacted with were very professional and friendly. They were very knowledgeable and patient when explaining the features of the car and the costs. The finance department also did not push unnecessary warranties. They were very easy to interact with and they made the process of paying for the vehicle as stress free as possible. I would highly recommend purchasing a car from this team to my friends and neighbors.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Vehicle repair
Service advisor Robert Krause was professional, caring , helpful and explained in detail the repair . Please acknowledge him for a great job done .
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Salvador, we're happy you found our staff to be so supportive during your experience here at Simpson Chevrolet of Irvine. If you have any further questions, please give us a call. We're always happy to help!
Simpson Chevrolet - Service Rep Lance
Always great service and customer care! I purchased my truck at Simpson and have returned for all recommended service and oil changes..
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out to us if there's anything more we can do! Take care!
Warranty Repair
It was an unbelievably bad experience. The vehicle was at the dealership from late June to early August for an OnStar repair. It should have been an easy repair that didn?t take this long. The vehicle was returned damaged and the dealership needs to repair the vehicle. Further, the vehicle now reeks like a mechanics garage. I would not recommend this dealership.
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Nathan, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (949) 457-2000 to discuss your concerns, as your satisfaction is of utmost importance to us.
Simpson Chevy for the win!
We?ve been to several dealers the past few weeks in search of Bolt EUVs. Simpson was the first good experience we had were our sales rep was knowledgeable, patient, and ready to make a deal. We?re so glad we came here.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Linda, we're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!