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Gordie Boucher Lincoln of West Allis

(1,820 reviews)
Visit Gordie Boucher Lincoln of West Allis
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–5:00pm
Tuesday 9:00am–8:00pm 7:00am–5:00pm
Wednesday 9:00am–8:00pm 7:00am–5:00pm
Thursday 9:00am–8:00pm 7:00am–5:00pm
Friday 9:00am–8:00pm 7:00am–5:00pm
Saturday 9:00am–5:00pm 7:00am–12:00pm
Sunday Closed Closed
2025 state dealer award
View 9 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
New (888) 342-2789 (888) 342-2789
Used (866) 413-8566 (866) 413-8566
Service (866) 595-9793 (866) 595-9793

Reviews

(1,820 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gordie Boucher Lincoln of West Allis from DealerRater.

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I love coming here! I truly feel valued. Both the service...

I love coming here! I truly feel valued. Both the service and sales team take care of my needs and always make me feel welcome. Thank you for all your help!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the amazing review!

This was our first time we dealt with Gordie Boucher of...

This was our first time we dealt with Gordie Boucher of West Allis, and we will certainly go back whenever we are in need of another vehicle. Gus was our salesman and he was great to work with. He made the entire experience very easy. He found the exact car we were looking for. We got a great deal on our new Lincoln Aviator and just love it! Thank you Gus. J. Gaughan

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We are glad you enjoyed working with Gus while finding your new vehicle!

Hands down the best car buying experience I’ve ever...

Hands down the best car buying experience I’ve ever had! The entire team at Gordie Boucher Lincoln was fantastic! Rob R., our sales rep, was incredibly knowledgeable, very personable, and super proactive in working the sale and the deal on our trade in. Based on the sales price and the honest up front communication I had with Rob, we drove 3 hours to purchase our Lincoln. It was absolutely worth the drive!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

It's wonderful to hear you had the best buying experience yet, here at Boucher! We appreciate your review and business and hope to see you again in the future!

We went all the way from Chicago to Wisconsin and we can...

We went all the way from Chicago to Wisconsin and we can easily say Max and team of Gordie are above and beyond on there service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Boucher, Ali!

Dawn was very friendly and helpful very our service that...

Dawn was very friendly and helpful very our service that needed to get done. She made our appointment time very pleasant. The service lounge was very clean to wait in.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We are glad you had a clean and comfortable service visit with us, Greg & Karen!

Brian was very nice to work with! He responded to my...

Brian was very nice to work with! He responded to my car inquiry super fast and was able to get me in a great car! Also Matt in finance worked hard to get me in a car I love. Thank you guys

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing! We are glad to hear that Brian and Matt made your experience a good one!

They have an excellent customer service. I appreciated...

They have an excellent customer service. I appreciated the professionalism especially from the sale agent Brian Schwankee. He values his customers. I enjoyed his service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing, Jeanne!

Work was completed on time.Service writer was very...

Work was completed on time. Service writer was very friendly and knowledgeable Goedie Boucher provided me with a loaner car to use while the work was being done so I didn't have to wait in the service lounge..which was very thoughtful

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us. We hope to see you again in the future!

If your looking to buy a car and want someone to be...

If your looking to buy a car and want someone to be honest, hardworking and professional than Rob is your guy. Great job buddy thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for the review!

Greg Miller made my Boucher experience pleasant and...

Greg Miller made my Boucher experience pleasant and productive. Greg persevered through over a dozen searches and managed pricing in a no haggle manner while giving me a fair price for my trade. Searching for a car at the end of a model year and knowing as a customer what you want exactly on that car can be difficult for the person servicing your needs at the dealership...especially when COVID had a limiting impact on inventory. Greg kept his head down and kept touching base with me regarding possibilities until one of those possibilities became reality...Thanks Greg!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing, David! We are thrilled to hear Greg took care of you during your search for a new vehicle! Please feel free to reach out to us if there is anything else we can do for you in the future!