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Frank Boucher VW Kia of Racine

(1,160 reviews)
Visit Frank Boucher VW Kia of Racine
Sales hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–12:00pm
Sunday Closed Closed
New (888) 238-5743 (888) 238-5743
Used (888) 414-4987 (888) 414-4987
Service (888) 234-6182 (888) 234-6182

Reviews

(1,160 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Frank Boucher VW Kia of Racine from DealerRater.

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Fabulous, would definitely do it again.

I love my car and everyone was super fabulous and helpful. The test drive was wonderful and the financing was very understandable. Would definitely recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Helpful and Easy

Sarah was knowledgeable, helpful, and easy to work with. Was quick and easy and we couldn't be happier with the dealership and Sarah's help during the buying process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Sarah made it easy!

My husband and I knew what we wanted and were able to get exactly that without any hassle. Sarah Turner approached us outside while we were looking at the vehicle I was interested in. We didn't need financing but the finance office treated us kindly and no one was pushy about anything! It really was a good experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Positive experience purchasing our new VW Passat

Chris &George found the car we wanted, it was preped and ready for delivery,Chris was extremely thorough covering the specifics of the Passat and all the paperwork was completed,finalized and on a memory stick, making the pickup of our new car efficient, positive,and professional. This is the second car we have purchased from Boucher VW Racine and I highly recommend this dealership due to their professionalism and customer focus.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Buying a new car!!!!!!

I actually was stressed out looking to buy a new suv. When I went to Boucher kia and met Scott Westbrook the anxiety disappeared. He made the process go smoothly and informative. Scott went above and beyond giving me an education on how everything works in my New Kia Sportage Turbo. And everyone else I came in contact with at Boucher Kia Racine made it a good experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Made car shopping a helpful and fun experience

Tony was incredibly helpful and such a personable person to work with while looking for a VW Jetta. I knew exactly what I wanted and he exceeded my expectations, eliminating that horrible car shopping stigma which I was nervous about. It was a pleasant experience and I am ecstatic with the car I went with. Also made me feel super comfortable with my purchase! Amazing salesman, I'll stick with boucher for all my cars to come.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Service!

I am leasing a 2017 VW Jetta from Boucher VW Racine and worked with Chris Stiner on the deal. Chris was beyond helpful and it was an honor to purchase the car from a former U.S. Marine. Thank you for your service to our country and for your part in making the car search enjoyable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Met my needs fast an excellant experience

I came in knowing what i wanted, not pushed to something i did not. I will return for my next vehicle here as well. It is a good business with good people.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Best Car Buying Experience

Buying my Kia from Boucher Kia of Racine was a great experience. Tim Nyquist was an excellent salesperson who Truely knows how to deliver Customer Service. They answered all my question and really helped me make a great decision on a vehicle. You can trust these guys. Service dept was exceptional too. I will be back to see them when I'm in the market again. One of the best dealerships I've ever been to.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Car lease

I was looking to lease a new car the person I worked with was very good at making sure I found what suites me was very satisfied with the help

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.