Reviews
comfortable, no pressure!
The salesman was very knowledgeable, and made the purchase a pleasant experience, no pressure or following us around, and when it was time for us to make a decision, he told us to take our time and he'd try to work with us to find common ground!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
nice buying experience
I Liked the deal in which I received on my new vehicle and the way in which my salesman ( Randy Rodgers ) explained its features to me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Quick and easy
How fast I was able to close, in and out quick, negotiated easily. Great experience save I have to put at least 20 words in this review. LOL
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you
Very nice employees and fast service. If there's anyone that I know in the market of buying a new vehicle or having one service I will definitely recommend palmen of Racine or Kenosha
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
service
Very fast did not get forced to buy anything I did not want. just went in for a recall and that is all I got.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
I brought my vehicle in with several things needing to be fixed. One of them was a leak in a hose by the coolant. This leak was overlooked during the original servicing but I felt like a valued customer because your service people immediately got me back in the next business day. I understand that mistakes can be made and this is the first one I've experienced in my many years with bring my vehicles to your dealership. But the service that I received from your service people was excellent along with the courtesy van being able to transport myself and my children.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
3 vehicles in 5 months!
Fantastic experience at Palmen! I ended up getting THREE vehicles with them. Very professional team and the best car buying experience I've had! I would highly recommend.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
very clean
Always fast very curteous. Fun to talk service people and salesmen.I like to walk around the dealership checking out all the best models and prices while getting my oil change.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent Service
Customer focused and friendly attitude of Patti my Service Advisor...she's the best! Convenient hours ease of appointment scheduling, great location with free shuttle service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
The Real Deal
Scheduled a service appointment online late Sunday night for Monday morning and it was done by 08:29. Also scheduled an appointment for a recall that was done within 7 days during a Holiday week. That is pretty darn good service!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase