Skip to main content

Palmen Chrysler Dodge Jeep RAM of Racine

(3,113 reviews)
Visit Palmen Chrysler Dodge Jeep RAM of Racine
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 7:00am–5:00pm
Sunday Closed Closed
2015 consumer dealer award
View 1 awards
2015 consumer dealer award
New (262) 671-4629 (262) 671-4629
Used (262) 671-3736 (262) 671-3736
Service (262) 456-5186 (262) 456-5186

Reviews

(3,113 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Palmen Chrysler Dodge Jeep RAM of Racine from DealerRater.

Want to share your experience with this dealership?

Write a review

comfortable, no pressure!

The salesman was very knowledgeable, and made the purchase a pleasant experience, no pressure or following us around, and when it was time for us to make a decision, he told us to take our time and he'd try to work with us to find common ground!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

nice buying experience

I Liked the deal in which I received on my new vehicle and the way in which my salesman ( Randy Rodgers ) explained its features to me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Quick and easy

How fast I was able to close, in and out quick, negotiated easily. Great experience save I have to put at least 20 words in this review. LOL

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Thank you

Very nice employees and fast service. If there's anyone that I know in the market of buying a new vehicle or having one service I will definitely recommend palmen of Racine or Kenosha

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

service

Very fast did not get forced to buy anything I did not want. just went in for a recall and that is all I got.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great service

I brought my vehicle in with several things needing to be fixed. One of them was a leak in a hose by the coolant. This leak was overlooked during the original servicing but I felt like a valued customer because your service people immediately got me back in the next business day. I understand that mistakes can be made and this is the first one I've experienced in my many years with bring my vehicles to your dealership. But the service that I received from your service people was excellent along with the courtesy van being able to transport myself and my children.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

3 vehicles in 5 months!

Fantastic experience at Palmen! I ended up getting THREE vehicles with them. Very professional team and the best car buying experience I've had! I would highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

very clean

Always fast very curteous. Fun to talk service people and salesmen.I like to walk around the dealership checking out all the best models and prices while getting my oil change.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Excellent Service

Customer focused and friendly attitude of Patti my Service Advisor...she's the best! Convenient hours ease of appointment scheduling, great location with free shuttle service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

The Real Deal

Scheduled a service appointment online late Sunday night for Monday morning and it was done by 08:29. Also scheduled an appointment for a recall that was done within 7 days during a Holiday week. That is pretty darn good service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No