Reviews
Buying a Car
They actually make buying a car enjoyable. It didn't a long time and we were able to bring our dog with us and he actually got a dog treat.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Amazing
Best vehicle purchasing experience I've ever had. The salesman was also the best I've ever delt with. No pressure deal. Found the exact Jeep I was looking for a drove it up from Chicago. Was responsive immediately when I called and answered all my questions in great detail. Made the whole experience very easy. Will continue to buy from Palmen and Vince in the future. Highly recommended.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Car Purchase
Chuck Shovain was our salesman and was excellent as always. He handled all of our needs and we will always do business with him. We will recommend Chuck to our friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Incredible Service
From the moment Katie Schwaab walked out in the rain to greet us, until the moment I picked up my new vehicle, Katie provided us with unparalleled customer service. Her knowledge of the vehicle I was interested in was thorough. Her follow up to our questions was excellent! No hard sell techniques, just a very enjoyable car buying experience. I will recommend her to anyone wanting to get a fair price on the vehicle they wish to acquire.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Proffesional service with courteous staff
The same service and same charge is being applied every visit. My inquiry into part failure is leading to replacement parts and that confirms my commitment to Jeep and Palmen Racine.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
palmen
The staff was helpful as I had to send my wife in with the Jeep which had a flat. The need to be able to trust them to do the job right the first was very important.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
great buying experience
second experience purchasing a vehicle at Palmen in the last 18 months. service is fantastic. You make it way too easy!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
"Exceptional Service"
Friendly service, flexibility and Saturday hours..... AND free car washes! They will work with you to ensure prompt, smooth service, keeping you up to date with every step of the service they are providing for your vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Very Fair Buying Experience
The sales person Tom Berlin was very knowlegable of the product lines i was interested in, I was also taken care of very well in the negotiating experience would recommend this dealer in the future as i have in the past
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Rubicon Hard Rock Purchase
I like to work with Rick Carlson and Steve. They make the buying process smooth and fast and provide solutions to challenges. They don't try to shove gimmicks at use like your other salespeople.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase