Skip to main content

Reviews

(454 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

I spent the whole day going through all the red tape

I spent the whole day going through all the red tape including obtaining a loan. The dealership sold it to someone else after I paid to have it escalated. Very poor business.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent Salesperson as he made the process so way for

Excellent Salesperson as he made the process so way for us, thank you so much Momen

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Glad you had a smooth experience with our team at Lexus of Chandler. We appreciate your support.

No up selling.

No up selling. No pressure. I was very appreciative of the knowledge Mike Wills has accumulated over the years working with Lexus. This dealership is run the way all dealerships should be.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your excellent feedback. We're delighted that your experience at Lexus of Chandler met your expectations, and we appreciate you complimenting our team's expertise.

Great experience from start to finish.

Great experience from start to finish. The sales person Joe P was excellent. Would highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the kind words about Lexus of Chandler. Our team appreciates your recommendation.

Great experience, from walking in the door, for the first

Great experience, from walking in the door, for the first time, at 1PM, to driving our new car off the lot at 5PM!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

That’s wonderful to hear. We're glad Lexus of Chandler made your day memorable.

Joe did a great job.

Joe did a great job. Great experience and customer service and we love our new Lexus.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with Lexus of Chandler. We're glad to hear you love your new Lexus!

We never go anywhere else we have been leasing cars from

We never go anywhere else we have been leasing cars from Lexus Chandler for over 12 years

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your loyalty to Lexus of Chandler. We're glad you've chosen us for over a decade. Wishing you well!

Scott was great to work with.

Scott was great to work with. His follow up is spot on and such great customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience. We're glad to hear our team provided such great customer service.

Service Mesler took exceptional care of our concerns

Service Mesler took exceptional care of our concerns about our windshield. They do all my warranty work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your 5-star review. Your trust in our team at Lexus of Chandler means a lot to us. We're happy we could address your concerns and handle all your warranty work.

Sam was a very knowledgeable and pleasant sales staff

Sam was a very knowledgeable and pleasant sales staff member. Sure appreciated his help and friendliness.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing. We're glad our team was able to assist you at Lexus of Chandler.