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Lexus of Warwick

(546 reviews)
Visit Lexus of Warwick
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:30am–5:00pm
Tuesday 9:00am–6:00pm 7:30am–5:00pm
Wednesday 9:00am–6:00pm 7:30am–5:00pm
Thursday 9:00am–6:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2022 state dealer award
View 4 awards
2022 state dealer award 2021 state dealer award
2022 consumer dealer award 2021 consumer dealer award
New (888) 789-0083 (888) 789-0083
Used (888) 247-2115 (888) 247-2115
Service (866) 389-2736 (866) 389-2736

Reviews

(546 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lexus of Warwick from DealerRater.

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Very informative about my vehicle and thorough with the...

Very informative about my vehicle and thorough with the overview of repairs as he took the time to go over them with me and even put the car back on the lift for me to look at concerning items. Mark was awesome, alleviated any concerns I had with my vehicle. Would definitely recommend Lexus of Warwick.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Zach, we appreciate your kind words with us! We're glad to hear you had a great experience with Mark. If there is anything else we can help you with, please let us know.

Excellent service always. Exceptional customer service...

Excellent service always. Exceptional customer service from arrival to departure. I had to drop off for regular service and then have the car transferred to collision center for some damage. I was brought in person and handed off with all the logistics handled for me. I was in and out in minutes. Thank you Peppino!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi Chris, thank you for the great review! We're thrilled to hear about your experience with Peppino and our team was excellent and exceptional. We truly appreciate you choosing us in helping you with your vehicle needs.

Peppino, was very professional & helped me with my cars...

Peppino, was very professional & helped me with my cars service . To require 25 words is too many. I repeat peppino’s service to me was excellent

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Lexus of Warwick. We will be sure to thank Peppino for providing you with excellent service. We look forward to working with you again.

I have been going to Lexus Inskip of Warwick for over 25...

I have been going to Lexus Inskip of Warwick for over 25 years. Lexus IS a great vehicle. But the service I have consistently received from Pepino Palladio is what keeps me returning to Inskip in Warwick. Hands down the best Service anywhere!!!!! Liz G

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback! We are happy to know that you are a loyal customer and to know that our team has provided you with great customer service, especially Pepino. We value your business at Lexus of Warwick!

Brought my GS in for a headlight issue was resolved and...

Brought my GS in for a headlight issue was resolved and got my car back as good as new always a pleasure working with Lexus of Warwick

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi there, thank you so much for sharing your feedback with us! We're thrilled to hear our team has taken care of your GS headlight issue. We appreciate your business and welcome you back anytime you need help.

This is the 4th Lexus lease that I have had… And I cannot...

This is the 4th Lexus lease that I have had… And I cannot say enough about the quality and service at Lexus of Warwick… David Wagner has been my sales rep the last two times and has been awesome....I would highly recommend this dealership to anyone looking to purchase or lease a Lexus

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi there, thank you for the kind words with David! Congratulations on your fourth Lexus! We're so pleased to know your experience with us was positive. We hope you consider us again.

Great dealership with friendly customer service.it was a...

Great dealership with friendly customer service.it was a great experience.We did not feel any pressure from any party.thank you all who helped us

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your excellent feedback for us at Lexus of Warwick. We're super happy to know of your satisfaction. Congratulations and happy driving!

Great customer service and they treat me like family! I...

Great customer service and they treat me like family! I can trust the Lexus service department to take great care of my vehicle. My next vehicle purchase will definitely be a Lexus.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave a review for us at Lexus of Warwick. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

First time at Lexus of Warwick my service guy was polite...

First time at Lexus of Warwick my service guy was polite and helpful it was convenient having a loaner car while my car was worked on

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share the great experience you had at Lexus of Warwick. We're always happy to help however possible and we hope this is the first of many other maintenance visits.

Experience was great Experience was great experience was...

Experience was great Experience was great experience was great experience was great experience was great experience was great thank you experience was great thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We strive to be excellent 5-star reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us at Lexus of Warwick.