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Lexus of Warwick

(546 reviews)
Visit Lexus of Warwick
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:30am–5:00pm
Tuesday 9:00am–6:00pm 7:30am–5:00pm
Wednesday 9:00am–6:00pm 7:30am–5:00pm
Thursday 9:00am–6:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2022 state dealer award
View 4 awards
2022 state dealer award 2021 state dealer award
2022 consumer dealer award 2021 consumer dealer award
New (888) 789-0083 (888) 789-0083
Used (888) 247-2115 (888) 247-2115
Service (866) 389-2736 (866) 389-2736

Reviews

(546 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lexus of Warwick from DealerRater.

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Very easy to work with and accommodating.James in sales...

Very easy to work with and accommodating. James in sales was a pleasure to work with and at no time did I feel pressured. They structured a deal that worked for me and I'm very happy with my purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi there, thank you so much for the kind words with James and our team. We're thrilled to hear you are happy with your purchase! If there is anything else we can assist you with, please let us know.

I had an excellent experience with Inskip Lexus Hal, my...

I had an excellent experience with Inskip Lexus Hal, my sales associate was patient,understanding and we were very pleased with the negotiations Sal is extremely knowledgeable and made us comfortable thru the entire processing We always have an honest transparent and enjoyable experience with Inskip

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for visiting Lexus of Warwick, Steve. We are happy to know that you enjoyed an excellent experience. Let us know if there is anything else we can help you with. We look forward to working with you again.

Very happy with the service that was provided by this...

Very happy with the service that was provided by this dealership. I am a first time buyer of a Lexus. Service was exceptional and the consultant explained everything I needed to know about my vehicle and the service it needed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your satisfaction with the services provided by Lexus of Warwick. Congratulations on your first Lexus! If there is anything further we can be of assistance with, please do not hesitate to reach out!

Great service. Brought my car in and was offered a loaner...

Great service. Brought my car in and was offered a loaner because it was going to take a few hours. Other dealerships have told me “oh a few hours” and I’ve gotten picked up to come back later only to find my car “didn’t get done that day”. It actually did only take a few hours, and I wasn’t sitting waiting. This is the first Lexus I’ve owned and with that kind of service it probably won’t be the last

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for stopping by! We hope to see you at Lexus of Warwick again soon!

This was my 1st to Warwick Lexus. Mark was punctual,...

This was my 1st to Warwick Lexus. Mark was punctual, pleasant and knowledgeable. Based on this experience I’m inclined to return to this dealership for future service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for stopping at Lexus of Warwick! We hope to see you again soon!

The dealership was clean sanitized and organized with...

The dealership was clean sanitized and organized with excellent Covid precautions. Marc was kind thoughtful and extremely knowledgeable. He showed me how to use my door key in an emergency to get in and start the car. He truly went above and beyond it felt like it was my uncle taking care of his neice. The dealer I purchased from didn’t take the time to teach me these important things. I was stranded outside of my car after shopping cause the key died. Thanks to Marc it will never happen again. Thanks for educating me. Best experience in a dealership ever period.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your great feedback for Marc. We're super happy to know of your satisfaction and we look forward to being of assistance again next time! Let us know if we can do anything else to help!

Peppino provides exceptional service at all times. I give...

Peppino provides exceptional service at all times. I give him a FIVE STAR RATING at my last visit in October, 2020 for purchase and mounting of tires.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the excellent review! We are thrilled to learn that Peppino consistently provides you with superior service. If Lexus of Warwick can do anything else for you, please be sure to let us know.

We had a wonderful, seamless experience getting our new...

We had a wonderful, seamless experience getting our new car at Lexus Warwick. The car even had a green Christmas ribbon on it like the commercials! I would definitely recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the excellent review! We are so happy to see that we have earned your recommendation. Congratulations on your new car; you are welcome back to Lexus of Warwick at any time.

The best no pressure to buy dealership experience I had...

The best no pressure to buy dealership experience I had while shopping for a new CUV. Hal Pelit won my business by understanding what my priorities were and meeting them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

That's wonderful to see! We are glad to see that Hal's outstanding service earned your loyal business with his pressure-free service. IF Lexus of Warwick can be of future service, please be sure to let us know.

Salesman, Jim Hughes, was great. He was so helpful,...

Salesman, Jim Hughes, was great. He was so helpful, informative and friendly. He took his time and encouraged me to drive a different vehicle when I was disappointed with the first one. Excellent service. I was also very impressed with, Ben Stenovits, who explained all the features in my new Lexus. He was also, very patient, informative and friendly. I would recommend Lexus of Warwick without hesitation!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your great feedback for Jim and the team. We're super glad to see you had an excellent service experience overall at Lexus of Warwick with the help of our team! Have a wonderful day!