Reviews
70k Service
The 70K mile servicing of my ES350 was great. My service advisor, Marc B., is a terrific professional individual who is truly customer focused. The loaner car I was promised was readily available allowing me to go about my business that day.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Reviews like these always make our day, Chuck! It is great to see that our team is providing you with professional service and that our Service Team was so customer focused. Thanks for your kind words and support towards Lexus of Warwick, and we will see you next time!
This was my first encounter at Lexus of Warwick.
This was my first encounter at Lexus of Warwick. The salesman, David Wagner was a terrific guy- forthcoming and professional. I was directed to the dealership by a young woman- Jaime Harris when I inquired about the availability of a vehicle advertised on the internet. This was the first time I purchased a car out of state and they made the process seamless.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, it was great getting to meet you. Our Sales Team appreciates your five-star review about the professionalism you received about the vehicle you were interested in. We are glad that you enjoyed your visit at Lexus of Warwick. Congratulations.
The above comments will do.
Second to none
Service was excellent and on time as promised. Staff were very knowledgeable and courteous. My car was washed and can't say enough great things. Would definitely recommend
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Tarec. It's truly a pleasure to have had the privilege of serving you during your visit. Your 5-star review is humbling to our Service Staff because we are always going the extra mile to meet the needs of our customers. Our team at Lexus of Warwick strives daily to provide the very best experience through our vehicle knowledge and efficiency with maintenance completion. Thank you for the recommendation and we look forward to serving you in the future, should anything arise.
5 Star Service
Great service, prompt response time, never felt rushed when I had questions. James was fantastic to work with - very knowledgeable and patient. I highly recommend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your positive review, Susan. Here at Lexus of Warwick, we always strive to provide excellent customer service to all our guests. We are happy to learn that was your experience with our team. Thank you so much for the recommendation and for choosing us. If you ever need further assistance, please contact us. We hope you have a wonderful day.
Nice dealership
The dealership had new vehicles available for us to buy which was important to us. The sales team Gaby and David were very nice to deal with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Kathy, we here at Lexus of Warwick are happy we had new vehicles available for our Sales Team to show you. We appreciate your five-star review and look forward to welcoming you back for any future needs.
Great service
Whenever I go to Lexus I always feel welcomed! The service is always excellent. They answer my questions and they always make me feel comfortable. I wouldn’t take my car anywhere else that’s for sure. 😊
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Dear Nicole, We are thrilled to learn about your welcoming and comfortable service experience. Thank you for your business and positive review. All the best from us at Lexus of Warwick.
Super service with a smile!
The service department at this dealership is amazing! Jeoff is the service manager and kept me informed the whole time my car was in for service. He went above and beyond for me. I also had to bring my car in for it's 5000 mile check-up and the service team there was great!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great reviews like yours make us smile, Maureen. Customer satisfaction is our top priority at Lexus of Warwick and we are thrilled that our Service Team went above and beyond for you. We must keep our customers thoroughly informed to understand the maintenance performed on each vehicle. We are glad that we could also take care of your 5,000-mile check-up. If there is anything further that we can assist you with, please let us know. Have a great day.
Great customer services , fast , friendly, easypay
Great customer services, friendly, honest , fast, easy process at the check out, very good location Will bring my car there for next time car services
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We here at Lexus of Warwick appreciate you taking the time to give us your great five-star review. We are glad to learn you enjoyed a positive customer experience while getting your vehicle serviced. Our Service Team will always be here to help with any future needs. We thank you for your business and look forward to seeing you again.
5 Star Service Department
Service dept is 5 star. Always greeted immediately with a smile, checked in and sent on my way. I’m always kept informed every step of the service process and vehicle is always ready when promised and cleaned. Love the communication, will never service elsewhere.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Steve, all of us here at Lexus of Warwick are overjoyed to know that you had such a warm experience with Lexus of Warwick. Thank you for providing this honest report and for being our customer.
Thanks again
I was impressed with Lexus of Warwick when I bought my new Lexus. Joe Nobrega did an excellent job settling me up with a 2022 RX-450 and I look forward to going there again when my lease is up in 3 years. I also want to thank Danielle for the fine service she did in introducing me to my new vehicle, she was a true credit to that dealership. Thanks again!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello David, congratulations on the purchase of your new 2022 Lexus RX 450h. We are thrilled that our Sales Team made your car-buying experience impressive and successful. If you need additional help, please don't hesitate to reach out to us at Lexus of Warwick. Enjoy your day.