Reviews
The service was very good my car looks amazing
It was great beautiful work the service was excellent my car looks amazing I was happy with all the details that needed to get done
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Maria, We are so glad that you had an excellent visit with us here at Lexus of Warwick. We want your car running like new and looking like it. We appreciate your business.
Excellent service From John May at Lexus/warwick
Kudos go out to John May at Lexus in Warwick for an outstanding customer service and excellent communication skills. He was so professional very pleasant disposition and worked closely and diligently with the insurance company who was a little difficult. I was stress free due to John’s diligence. John was very professional, understood what needed to be done to get my car back to me on time before I return back to Virginia, it always did it with a smile. Nowadays this is very uncommon. Lexus in Warwick you are very fortunate to have John May on your team! With his perseverance and hard-work and coordination, I was able to get back to Virginia with no time. I could not have done it without John’s help. Thank you John and Lexus for this outstanding experience!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We, Lexus of Warwick are pleased to see that you had an outstanding experience with us. We see that our professional, pleasant and diligent Service Department provided you, Angela, with a stress-free experience before you returned to Virginia.
Satisfied customer
Very professional, Jose was amazing. You will not be disappointed. I got a good deal for my trade and very happy with my new vehicle
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are happy to know our Sales Team provided you with great and professional service. We appreciate you choosing Lexus of Warwick. We look forward to helping you with any of your future needs.
New purchase
Overall car buying experience was great! While I wish there was better transparency with financing (they added services I didn’t request to the invoice and then removed them to “lower” the payment) I’m still happy with my purchase and thrilled to be driving a Lexus. The staff was friendly and attentive! I would recommend Lexus of Warwick.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are so delighted to see how well your experience here with us at Lexus of Warwick was. We appreciate your business. Thank you for coming in and allowing us the time to work with you. We hope to have you return in the future.
Lexus of Warwick is the best place to fix your car
Jason have been a major part of success for my Suv . He helped me talk to my warranty company and they were able to pay part of the fees for the link and the Ac . My Suv is in a good condition now. The Ac work perfectly now. Thanks to the Lexus of Warwick.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Leke, We are happy that our Service Department could meet your expectations. At Lexus of Warwick, we cherish your business and hope to see you again.
I was driving from the Cape to NYC.
I was driving from the Cape to NYC. Suddenly 3+lights came on and cautioned that my AWD was malfunctioning. I was fortunate that I was near the Lexus in Warwick, RI. when I arrived service advisor, Peppino Palladino.introduced himself. He was amazing, helpful, compassionate and a true gentleman. 2 1/2 hours later I was on the road home. Thanks to lexus of Warwick and Peppe, they couldn’t have been better.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello! We're happy you found our Service Team to be so supportive during your experience here at Lexus of Warwick. Our team strives to deliver an excellent experience, and we're glad that we were able to get you back on the road in a timely manner.
Great service and friendly staff
I was greeted immediately and was made to feel like I mattered. Everyone was very kind and friendly. Joe help me get the car that I really wanted. Karine in finance also very helpful. Young lady that explained my car to me was such a sweet heart. Very good overall experience down to the congratulatory clap I got when getting into my car. ❤️❤️❤️
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Cindy, we are happy to know our Sales Team provided you with a very good experience. Lexus of Warwick looks forward to helping you with any of your future needs.
Service
I worked with John May and he was excellent. He explained everything also called to tell me they were waiting on a part. Very satisfied.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are happy to know you were satisfied with your service. Thank you for doing business with us here at Lexus of Warwick.
Look no further
Phenomenal customer service! Very happy with my purchase. Cant say enough how great of an experience it was! Look no further if you are in the market for a new ride you won’t be disappointed.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello James, we are happy to know you were very happy with your purchase. Lexus of Warwick appreciates your business and looks forward to helping you with any of your future needs.
My First Lexus
This is my first Lexus purchase and James made the experience an easy, seamless and fun process. Enjoying my Lexus and feel confident knowing Lexus of Warwick will service my purchase for years.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Lexus of Warwick is pleased to learn you had a great sales experience. We truly look forward to providing you with the same level of customer satisfaction upon your next visit, .