Reviews
Stree Free
Recently purchased a used vehicle from here. Nathan Read was my sales person. He made this a very stress free purchase. He was very knowledgeable on the vehicle and able to answer all questions. It was a great experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Amazing.
I wasnt even looking for a car until I walked into the dealership, being welcomed by Ernie Tommasiello and given an amazing offer on a new IS 300. After some back and forth with financing, I finally got the car and Ernie made the whole experience painless. I appreciated the fact he made sure I understood the process, the car I was getting, as well as any benefits of being a Lexus driver. Highly recommend LoW.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
JR, Thanks a million for the great review! It is much appreciated. Also, thank you for your business and continued loyalty. Warm regards, Stephen Aylward - General Manager
Mr. and Mrs. Segundo Torres
Upon arrival at Lexus of Warwick we were met by Ernie Tomasiello. He was very informative and treated us with enthusiasm, friendliness, and made us at ease in the process of buying a car. We would recommend Ernie and Lexus of Warwick to our friends. Our only disappointment is we waited too long to finish the transaction with the financial officer. We completed all the paper work the day before and made an appointment to come back the next day to sign papers and pay for the car but made to wait for 2 1/2 hours, as a result we missed a very important occasion. Once we went in to her office, it took 9 minutes to finished the transaction. If only she had kept the appointment on time, we would have been on the way to enjoy the day. Otherwise, we were very happy with our experienced with Ernie.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Mr. & Mrs. Torres, Thank you for your honest and fair feedback. We are always growing and looking for ways to better serve our guests. Your comments are not taken lightly. Thank you for your business. Warm regards, Stephen Aylward - General Manager
Excellent service!
My salesman Ernest Tommasiello was very professional, courteous and responded to all my questions. He assisted me so greatly and gave me an awesome deal! He is a true professional.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Alexandra, Thank you for spending the time to give Ernie a great review. We appreciate it greatly. Also that you for your business. Warm regards, Stephen Aylward - General Manager
USED 2008 LEXUS ES 350 BLACK ON BLACK
This dealership can be summed up in one word STUNNING! Ernie was a wonderful salesman and showed my mom how nice and reliable of a car a Lexus is!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Charlie, Your review is also STUNNING! Thank you very much. We appreciate it greatly. Warm regards, Stephen Aylward - General Manager
Very happy
Ernie was wonderful, he is warm and had my interests in heart. He made my buying and trading cars a very good experiences ,painless and minimal stress. Thank you
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Lee-Mei, Awesome review! Thank you! I am thrilled Ernie made your buying experience a pleasant one. Thank you for your business. Warm regards, Stephen Aylward - General Manager
100% First class dealership
I buy a new car every year and I have been dealing with Lexus of Warwick since they were in there old building year ago. They have always been a first class dealer ship. From NATHAN in sales which has been a pleasure to deal with and very knowledgeable about the product. To the management team Neil and Cory always there for you, no matter how busy they are. Never to busy to make sure to say hi. Also to the general manager Steve one of the most professional guys in the business. He along with his management team always make a point to say hi and thank you for your business. Last but not least I cannot say enough about the service dept. to start Geoff the service manager like the other managers as busy as he is always make sure to greet all the customers that are waiting in the service area. With his knowledge he has a staff in service that there is no dealer around that can compare to Peppino, when I need service he knows how busy you are he will do everything to accommodate you for a service appointment along with the knowledge he has, You tell him how many miles on your vehicle and he can tell you exactly what you will need , does not have to put you on hold and look it up. The guys that do the work on your car will find the time to say hi also. It like family there. That’s what makes this dealership First class.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Fast, smooth transaction
I am on my third Lexus, if your looking for a beautiful vehicle, stop by and see Nathan Read for courteous and knowledgeable service, and see Stephanie Tudino for all your of the gadgets, she is your go to girl. Thanks Lexus of Warwick
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I don?t understand what you want here
Stephanie Tudino delivered and helped me to set up my new car. She was fabulous! She was efficient , knowledgeable , and very helpful. She went out of her way to help us with our garage door openers and followed up later. A real delight to meet her.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Sarah, Thanks for great review! Thanks for the positive comments regarding Stephanie! We appreciate you as our guest. Warm regards, Stephen Aylward - General Manager
Amazing Experience!
Great first experience at Lexus of Warwick thanks to Nathan Read and Corine. They were amazing to work with and got me into my dream car within days. I cannot thank them enough for their kindness, professionalism, and going that extra mile to make me feel special and appreciated.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car