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Lexus of Warwick

(546 reviews)
Visit Lexus of Warwick
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:30am–5:00pm
Tuesday 9:00am–6:00pm 7:30am–5:00pm
Wednesday 9:00am–6:00pm 7:30am–5:00pm
Thursday 9:00am–6:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2022 state dealer award
View 4 awards
2022 state dealer award 2021 state dealer award
2022 consumer dealer award 2021 consumer dealer award
New (888) 789-0083 (888) 789-0083
Used (888) 247-2115 (888) 247-2115
Service (866) 389-2736 (866) 389-2736

Reviews

(546 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lexus of Warwick from DealerRater.

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Stree Free

Recently purchased a used vehicle from here. Nathan Read was my sales person. He made this a very stress free purchase. He was very knowledgeable on the vehicle and able to answer all questions. It was a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Amazing.

I wasnt even looking for a car until I walked into the dealership, being welcomed by Ernie Tommasiello and given an amazing offer on a new IS 300. After some back and forth with financing, I finally got the car and Ernie made the whole experience painless. I appreciated the fact he made sure I understood the process, the car I was getting, as well as any benefits of being a Lexus driver. Highly recommend LoW.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

JR, Thanks a million for the great review! It is much appreciated. Also, thank you for your business and continued loyalty. Warm regards, Stephen Aylward - General Manager

Mr. and Mrs. Segundo Torres

Upon arrival at Lexus of Warwick we were met by Ernie Tomasiello. He was very informative and treated us with enthusiasm, friendliness, and made us at ease in the process of buying a car. We would recommend Ernie and Lexus of Warwick to our friends. Our only disappointment is we waited too long to finish the transaction with the financial officer. We completed all the paper work the day before and made an appointment to come back the next day to sign papers and pay for the car but made to wait for 2 1/2 hours, as a result we missed a very important occasion. Once we went in to her office, it took 9 minutes to finished the transaction. If only she had kept the appointment on time, we would have been on the way to enjoy the day. Otherwise, we were very happy with our experienced with Ernie.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Mr. & Mrs. Torres, Thank you for your honest and fair feedback. We are always growing and looking for ways to better serve our guests. Your comments are not taken lightly. Thank you for your business. Warm regards, Stephen Aylward - General Manager

Excellent service!

My salesman Ernest Tommasiello was very professional, courteous and responded to all my questions. He assisted me so greatly and gave me an awesome deal! He is a true professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Alexandra, Thank you for spending the time to give Ernie a great review. We appreciate it greatly. Also that you for your business. Warm regards, Stephen Aylward - General Manager

USED 2008 LEXUS ES 350 BLACK ON BLACK

This dealership can be summed up in one word STUNNING! Ernie was a wonderful salesman and showed my mom how nice and reliable of a car a Lexus is!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Charlie, Your review is also STUNNING! Thank you very much. We appreciate it greatly. Warm regards, Stephen Aylward - General Manager

Very happy

Ernie was wonderful, he is warm and had my interests in heart. He made my buying and trading cars a very good experiences ,painless and minimal stress. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Lee-Mei, Awesome review! Thank you! I am thrilled Ernie made your buying experience a pleasant one. Thank you for your business. Warm regards, Stephen Aylward - General Manager

100% First class dealership

I buy a new car every year and I have been dealing with Lexus of Warwick since they were in there old building year ago. They have always been a first class dealer ship. From NATHAN in sales which has been a pleasure to deal with and very knowledgeable about the product. To the management team Neil and Cory always there for you, no matter how busy they are. Never to busy to make sure to say hi. Also to the general manager Steve one of the most professional guys in the business. He along with his management team always make a point to say hi and thank you for your business. Last but not least I cannot say enough about the service dept. to start Geoff the service manager like the other managers as busy as he is always make sure to greet all the customers that are waiting in the service area. With his knowledge he has a staff in service that there is no dealer around that can compare to Peppino, when I need service he knows how busy you are he will do everything to accommodate you for a service appointment along with the knowledge he has, You tell him how many miles on your vehicle and he can tell you exactly what you will need , does not have to put you on hold and look it up. The guys that do the work on your car will find the time to say hi also. It like family there. That’s what makes this dealership First class.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Fast, smooth transaction

I am on my third Lexus, if your looking for a beautiful vehicle, stop by and see Nathan Read for courteous and knowledgeable service, and see Stephanie Tudino for all your of the gadgets, she is your go to girl. Thanks Lexus of Warwick

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I don?t understand what you want here

Stephanie Tudino delivered and helped me to set up my new car. She was fabulous! She was efficient , knowledgeable , and very helpful. She went out of her way to help us with our garage door openers and followed up later. A real delight to meet her.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Sarah, Thanks for great review! Thanks for the positive comments regarding Stephanie! We appreciate you as our guest. Warm regards, Stephen Aylward - General Manager

Amazing Experience!

Great first experience at Lexus of Warwick thanks to Nathan Read and Corine. They were amazing to work with and got me into my dream car within days. I cannot thank them enough for their kindness, professionalism, and going that extra mile to make me feel special and appreciated.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.