Reviews
Awesome Experience!!
Great experience. Nathan Read was able to answer all my questions and was excellent with follow up. When I picked up the car it had a red bow on top. Never in all of my years of car buying did I show up and have a car like that. It was just like the commercials. The little things go a long way! Thank you Nathan and Lexus!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Super satisfied
Ernie did a great job answering any questions I had. I had spent all day driving all over the state, talking to dealers who didn?t seem to have the time of day. Ernie was the total opposite. And that?s what made me come back and buy a car, that and I got a wicked sweet car. First dealership ever to send me off with a full tank, it?s the little things that matter. Thanks Ernie.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Shane, Thank you for the kind words regarding Ernie, and thank you for choosing our store to do business with. We look forward to a long relationship with you. Congratulations on the new car! Warm regards, Stephen Aylward - General Manager
First Time was a CHARM
While being aggravated with HERB CHAMBERS of Sharon we drove in to this dealership on a whim. I have never done business with them before. Within 45 minutes they located our RX 350 Sport EXACTLY the way we wanted it. In 2 days it is parked in our driveway. And I paid LESS than a quote from Herb Chambers . The Entire experience lasted 1 and a half hours TOPS !!!! The salesman Kyle was Excellent and the finance woman was Excellent as well. We were in and out So Fast I can't remember half the names of all the staff that helped us. HIGHLY recommend this dealership
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
GS350
Ernie was the best no pressure or attitude unlike bmw sales rep.it was a coin flip about which car to buy. he made the deal because of his time spent with me answering all my question over a two month period. thanks
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Deborah, Thank you for your business! And thank you for such a great review! We appreciate it greatly. Stephen Aylward - General Manager
Thank you Ernie!
Thank you Ernie for an exceptional experience. We love our new NX and highly recommend Ernie to anyone who is purchasing a new Lexus car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
EC - Thank you for your wonderful review and great to hear Ernie provided you an exceptional experience. Enjoy your new NX! Best, Lexus of Warwick
Great buying experience
I purchased a car from Ernie at Lexus of Warwick last week and it was a pleasant experience. Ernie went out of his was to make sure I was satisfied and also followed up to see if there was anything else I needed. I would definitely recommend them, Thank you Lexus of Warwick!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Mr. Lopes, Thank you so much for your kind words regarding your experience and regarding Ernie! Enjoy your new vehicle. We appreciate your business! Warm regards, Stephen Aylward - General Manager
great dealership
Thank you for everything. From the beginning to the end, I received spectacular treatment from everyone involved. Keep up the good job, Lexus of Warwick!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Eleni, Thanks for sharing your experience! We're so glad to hear it was spectacular! Wishing you many happy miles in your new vehicle. Best, Lexus of Warwick
Ernie T. is Top Notch
Thank you Ernie T. for an ideal car shopping/purchasing experience. We went in not intending to purchase a Lexus but rather just wanted to try it out for comparison purchases (and we told him that going in). Nevertheless, Ernie did an excellent job showing us around the vehicle and changing our minds! He was very helpful and informative during the entire process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Theresa & Christian, Awesome to hear that Ernie was helpful and informative throughout your vehicle purchase. Welcome to the family and hope you enjoy your new ride! Best, Lexus of Warwick
Thanks Lexus of Warwick
I purchased a 2018 Lexus NX 300T F-Sport back in December and couldn't be happier with my selection. The vehicle is everything I expected it to be and more. The buying experience was great, made so by my sales consultant Ernie Tommasiello. He was very knowledgeable of every aspect of the vehicle and, following my first test drive, stayed in touch with me just enough to convince me to return for another, the results of which convinced me to purchase the vehicle. His help throughout the purchase process was outstanding and I highly recommend his services to anyone looking to purchase a Lexus. Thanks again Ernie.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dave, We're always thrilled when a customer tell us they've had an outstanding experience and great to hear Ernie provided you just that! Enjoy your new NX! Best, Lexus of Warwick
Review for Ernie Tomassiello
I wentto Inskip to look for a new RX. I was fortunate enough to work with Ernie. He is knowledgeable, patient and personable. Ernie made the entire experience pleasant and comfortable. He is a real gem. Overall a very positive experience thanks to Ernie .
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jean - Thanks for your wonderful review of Ernie and our dealership. We're so happy you had a comfortable experience! Best, Lexus of Warwick